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Referring domains report shows URLs coming from our own site

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Level 2

Our site is https://sorpresas.mastercard.com/ar . The report shows the main referral domain to be http://mastercard.com , but once I check the specific urls under that domain I see all come from different pages within our own http://sorpresas.mastercard.com/ar  site. How is it possible that the referral sites listed be coming in from our own site? 

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Correct answer by
Level 7

It sounds like the internal URLs for the report suite aren't set up correctly. If you're not an admin you'll need to get one of them to sort the issue and/or see 

https://helpx.adobe.com/analytics/kb/linkinternalfilters-and-internal-url-filters.html

https://marketing.adobe.com/resources/help/en_US/reference/internal_URL_filter_admin.html

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2 Replies

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Correct answer by
Level 7

It sounds like the internal URLs for the report suite aren't set up correctly. If you're not an admin you'll need to get one of them to sort the issue and/or see 

https://helpx.adobe.com/analytics/kb/linkinternalfilters-and-internal-url-filters.html

https://marketing.adobe.com/resources/help/en_US/reference/internal_URL_filter_admin.html

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Level 2

Thank you arob87!! I'll be sure to check with our admin about their set up! Those links were quite helpfulyes