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Pulling page level data using the reporting API doesn't work

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Level 3

hi there, 

 

It looks like any query using Page level data doesn't work in the Reporting API.

What's the best/fastest way to raise an issue for this? I need help asap pls!

 

After about 6 hours of waiting for an Adobe Analytics API v.1.4  we get the error posted below
{
"error":"The service \"omtr.db.mysql.configuration.superstats_shared\" has a dependency on a non-existent parameter \"omtr.db.mysql.configuration.superstats_shared.host\". Did you mean this: \"omtr.db.mysql.configuration.superstats_shared.dbname\"?",
"error_description":null,
"error_uri":null
}
3 Replies

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Level 5

This might be a question for a support ticket.. where you can share more details about what your api calls are and they can do some debugging on what is happening.

 

Also, have you tried using API 2.0? I know that the 2.0 API is used to build out the workspace reports, so in theory anything you can build there, you should be able to use as an API call (if you enable debugging it will even give you all the API calls).

 

Good luck sorting this out.

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Level 3

It looks like I can't open a ticket using my account, any way I can open a ticket with Adobe Analytics or report an issue if I don't have access to Admin console?

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Level 5

Arggg.. that's not good... you may have to get your admin person for you organization to file the ticket for you.... Adobe really restricts who can file support tickets within your organization (I think to make sure they have a "first level" review of tickets so they don't get a lot of duplicates)