Hi, I am detecting a couple of inconsistencies in my Flow overview. As a context, there are 2 different screens reporting the benefits of 2 different product that can be contracted, and there is no direct step from one to the other, the intermediary is a catalog screen. The problem is that in my visualization (at Visits level, with the Include repeat Instances option enabled), I see that there is a relatively residual percentage of users who go from one benefit screen to the other, without passing through the catalog screen. So, I would like to understand how that can happen.
Thanks