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bsimoes-lcg
bsimoes-lcg
Level 2
January 5, 2023
Solved

Power BI and multiple organizations - change active organization

  • January 5, 2023
  • 2 replies
  • 1933 views

I manage multiple organizations in Adobe Analytics.

When I connect Power BI to Adobe Analytics, I automatically get one organization but I need to change organizations - how do I "unlink" the organization that my account is connected to so I can get the option to choose which one I want?

Logging out of analytics connector, wiping permissions, or deleting the data source account in PowerBI do not fix the issue.

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    Best answer by Pankaj_Sabharwal

    Hello @bsimoes-lcg 

     

    Neither Power Bi Service or Power Bi Desktop can take two logins and change between organizations. You have to log out and then log in again with the other email to change it. 

     

    Hope this helps - https://community.powerbi.com/t5/Service/Switching-organisaton-in-the-portal/td-p/2071751

     

    Thanks

    2 replies

    P
    Pankaj_SabharwalAccepted solution
    Level 5
    January 11, 2023

    Hello @bsimoes-lcg 

     

    Neither Power Bi Service or Power Bi Desktop can take two logins and change between organizations. You have to log out and then log in again with the other email to change it. 

     

    Hope this helps - https://community.powerbi.com/t5/Service/Switching-organisaton-in-the-portal/td-p/2071751

     

    Thanks

      bsimoes-lcg
      bsimoes-lcgAuthor
      Level 2
      January 17, 2023

      Hi Pankaj,

       

      Thanks for the input! I think I was not so clear.

       

      I want to change my organization in Adobe, not in PowerBI.

      Once I connect PowerBI to Adobe Analytics, I want to choose a specific organization to connect to in Adobe. My organization in PowerBI does not matter in this case!

      However, the list to choose the org does not show when I connect (but I think it did show me the list the first time I connected).

      So how can I "remove this link" between PowerBI and the active org so I can choose a different one?

      edwardg5146728
      edwardg5146728
      Level 2
      July 23, 2024

      Hi @bsimoes-lcg 

       

      I've had the exact same thing and have managed to get back to the Organization selector. 

      It seems that PowerBI can only retain your selection for one email address. So if you sign in with a different address, it forgets your selection for your primary address.

      However, you will need to be able to log into another email address with Adobe Analytics access for this to work.

      To get there:

      1) Go to File > Options & Settings > Data Source Settings. Select Adobe Analytics and click Clear Permissions.
      2) Create a new data source for Adobe Analytics. When it asks you to sign in, sign in with another email address. Click Connect to load the Navigator. You can then close it without creating an actual query.
      3) Repeat step 1
      4) Create a new data source for Adobe Analytics. Now, sign in with your primarty email and you will get the option to select an Organization.

      Hope that helps!

      Edward

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