Page View vs Product View

jeffe91107

17-10-2018

What is the difference between a page view and a product view when looking at a products report. Shouldn't they be the same when looking at a specific product?

Accepted Solutions (1)

Accepted Solutions (1)

PratheepArunRaj

Moderator

18-10-2018

Dear Jeff,

As stated earlier and by Ishan, there is gap in the implementation.

You are not setting s.prodview event on every s.t() call of your Product Details Page and thus you see that Page Views were higher than Prod Views. Make sure that your Business Logic to capture Product Views is based on Page Views and if so, fix the implementation because Business requirement might omit reloads or post page load s.t() calls.

Thank You

Arun

Answers (3)

Answers (3)

ishans52004352

Employee

18-10-2018

Hi jeffe91107​,

The numbers of Page Views and Product Views would depend on the implementation. Page Views are counted when there is a s.t() call triggering to Analytics. Product Views, on the other hand, are counted whenever s.prodView is triggered as an event in s.event variable.

If s.prodView is always fired with the page view call on the Product Details page, the numbers would be same. However, it doesn't seem to be the case here.

Hope this clarifies! Thanks!

PratheepArunRaj

Moderator

18-10-2018

Dear Jeff,

Both should be same for your Product Details Page. However, if there are gaps in implementation, then it might differ.

What do you see? Product Views higher than Page Views or vice versa?

If you can provide more details, we can come to a conclusion.

Thank You!

Arun