Page View vs Product View | Community
Skip to main content
J
jeffe91107
October 18, 2018
Solved

Page View vs Product View

  • October 18, 2018
  • 4 replies
  • 7436 views

What is the difference between a page view and a product view when looking at a products report. Shouldn't they be the same when looking at a specific product?

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Best answer by PratheepArunRaj

    Dear Jeff,

    As stated earlier and by Ishan, there is gap in the implementation.

    You are not setting s.prodview event on every s.t() call of your Product Details Page and thus you see that Page Views were higher than Prod Views. Make sure that your Business Logic to capture Product Views is based on Page Views and if so, fix the implementation because Business requirement might omit reloads or post page load s.t() calls.

    Thank You

    Arun

    4 replies

    PratheepArunRaj
    Community Advisor and Adobe Champion
    PratheepArunRajCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    October 18, 2018

    Dear Jeff,

    Both should be same for your Product Details Page. However, if there are gaps in implementation, then it might differ.

    What do you see? Product Views higher than Page Views or vice versa?

    If you can provide more details, we can come to a conclusion.

    Thank You!

    Arun

    Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
    prateek_s853595
    prateek_s853595
    November 7, 2022

    Hi Pratheep

    In my case, product views are coming more than pageViews. Even a custom event is also configured which is equal to the product views.

    Please let me know the scenario where page views can be less than product views.

    Thanks
    Prateek

    I
    Adobe Employee
    isinhaAdobe Employee
    Adobe Employee
    October 18, 2018

    Hi jeffe91107​,

    The numbers of Page Views and Product Views would depend on the implementation. Page Views are counted when there is a s.t() call triggering to Analytics. Product Views, on the other hand, are counted whenever s.prodView is triggered as an event in s.event variable.

    If s.prodView is always fired with the page view call on the Product Details page, the numbers would be same. However, it doesn't seem to be the case here.

    Hope this clarifies! Thanks!

      J
      jeffe91107Author
      October 18, 2018

      I'm seeing a larger number of Page Views than Product Views.

      PratheepArunRaj
      Community Advisor and Adobe Champion
      PratheepArunRajCommunity Advisor and Adobe ChampionAccepted solution
      Community Advisor and Adobe Champion
      October 18, 2018

      Dear Jeff,

      As stated earlier and by Ishan, there is gap in the implementation.

      You are not setting s.prodview event on every s.t() call of your Product Details Page and thus you see that Page Views were higher than Prod Views. Make sure that your Business Logic to capture Product Views is based on Page Views and if so, fix the implementation because Business requirement might omit reloads or post page load s.t() calls.

      Thank You

      Arun

      Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
        B
        bindukumari1990
        Level 4
        May 18, 2021
        @pratheeparunraj I also have same problem, for my implementation also pageviews is greater than prodview. So, what is the recommended way to implement the same. Do you suggest to add s.t() call, if not then what can be possible reasons for the same.
        Terms & ConditionsAccessibility statement

        Loading footer...