Page URL equal to the Referring URL? | Community
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J
jennyli
April 10, 2022
Question

Page URL equal to the Referring URL?

  • April 10, 2022
  • 1 reply
  • 3501 views

Hello,

May I ask what is the possible reason that the page URL is the same as referring URL?

 

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1 reply

Hyder_Ziaee
Adobe Employee
Hyder_ZiaeeAdobe Employee
Adobe Employee
April 11, 2022

There are two scenarios that come to mind:

  1. If the user clicks on a link that refreshes the page, then the referrer would be the same as the page
  2. The "Referring URL" in your image is not the out of the box dimension. To make sure this is not an issue with the implementation, you can breakdown further by "Referrer" to see if you get the same value. If the value is different, you can reach out to your developer to get the code corrected. (Note that the "Page URL" is also not the out of box dimension, so the issue could lie there as well)
J
jennyliAuthor
April 11, 2022

Thanks for your reply Hyder. 

I further breakdown by "Referrer" and it has the same count as "Referring URL". 

It is still mysterious Page URL is almost having the same count as Referring URL. If user refreshes the page, customer still come from another source and this should be captured. Grateful to know if there is any further advices to help our investigation. Thanks!

 

 

Hyder_Ziaee
Adobe Employee
Hyder_ZiaeeAdobe Employee
Adobe Employee
April 14, 2022

Hyder I use AA dashboard Jenny shown you to do reporting. I have a few questions:

1) If I want to see total traffic from google, what filters I should use on the Referring URL? Should I include "Google" and "/a/"?

 

2) Double check with you, all traffic carrying "/a/" in referring URL is coming from Google but not other search engine?

 

Thanks!


Hi Melody,

Here are my answers:

  1. If I want to see total traffic from google, what filters I should use on the Referring URL? Should I include "Google" and "/a/"?
    • Since you are not having tracking on the "/a/", you are not going to see any traffic from the search engine in referring URL
  2. Double check with you, all traffic carrying "/a/" in referring URL is coming from Google but not other search engine?
    • I just tested for one link and that was from Bing. So, no, not only google, but looks like all search engines are impacted.

I would recommend updating your Internal URL filters as well. Ideally you should never have seen your own link being set in as a referrer. Having said that, the reports you are using are custom variables, having custom logic set in by the code. So ideally would ask you to review the following:

  • Internal URL filters
  • Logic Page URL and Referring URL
  • SEO for organic search links, and paid search URLs (if they are all redirecting and losing referral data)
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