Page URL equal to the Referring URL? | Community
Skip to main content
J
jennyli
April 10, 2022
Question

Page URL equal to the Referring URL?

  • April 10, 2022
  • 1 reply
  • 3501 views

Hello,

May I ask what is the possible reason that the page URL is the same as referring URL?

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Hyder_Ziaee
Adobe Employee
Hyder_ZiaeeAdobe Employee
Adobe Employee
April 11, 2022

There are two scenarios that come to mind:

  1. If the user clicks on a link that refreshes the page, then the referrer would be the same as the page
  2. The "Referring URL" in your image is not the out of the box dimension. To make sure this is not an issue with the implementation, you can breakdown further by "Referrer" to see if you get the same value. If the value is different, you can reach out to your developer to get the code corrected. (Note that the "Page URL" is also not the out of box dimension, so the issue could lie there as well)
J
jennyliAuthor
April 11, 2022

Thanks for your reply Hyder. 

I further breakdown by "Referrer" and it has the same count as "Referring URL". 

It is still mysterious Page URL is almost having the same count as Referring URL. If user refreshes the page, customer still come from another source and this should be captured. Grateful to know if there is any further advices to help our investigation. Thanks!

 

 

Hyder_Ziaee
Adobe Employee
Hyder_ZiaeeAdobe Employee
Adobe Employee
April 12, 2022

so I did a bit of back tracing, and figured it out from your screenshot. 

 

When someone googles your site it shows the following link:

https://xxx/a/anti-epidemic-fund-third-wave

When you click this, it redirects to the following:

https://xxxx/en/article/anti-epidemic-fund-third-wave

 

The analytics tracking is being done on the 2nd page. Since the referrer for this page is not google but the 1st page, you are seeing that in the reports. 

 

 

Terms & ConditionsAccessibility statement

Loading footer...