Not able to download PDF or send PDF in Workspace

[brandon_choi11]

Hello,

I'm trying to download a PDF for my Workspace, however, this functionality is not working for me.  When I go to Share > Send File Now, it only states "Your download has been requested. Please wait".  However, nothing happens.

Also, when I go to Project > Download PDF, nothing happens. 

Does anyone know why I cannot download or send PDFs in Workspace?  Is this a known issue?  Thank you!

[TanmayMathur · Accepted solution]

Please refer to : http://help-forums.adobe.com/content/adobeforums/en/analytics-forum/adobe-analytics.topic.html/forum...

[derelict_wombat]

This link no longer works as it sends you to the experience League page - I am having the same issue - can you possibly re-post the reply?