New Warehouse UI not showing all my segments | Community
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September 15, 2023
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New Warehouse UI not showing all my segments

  • September 15, 2023
  • 3 replies
  • 1324 views

Yesterday, without notice, the data warehouse UI changed.  In the process only 10 segments show up.  Where did all my other segments go?  How do I get them back?  They are all still in the components section under segments. 

 

 

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Best answer by leocwlau

I don't have access to the new UI yet so only a guesswork. Try to check if the segment is saved to the same report suite you are building the data warehouse request. Generally, segments are not bound to a particular report suite in the Adobe UI, however, I noted that segments are indeed bound to a report suite when using API so wondering if that is the case here.

3 replies

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 15, 2023

I don't have this interface yet... I bet it's being rolled out in batches...

 

But this makes me wonder if this is connected to another issue today (they didn't mention a new interface) (https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/segment-does-not-appear-in-data-warehouse-request/m-p/619790)

 

But they are also having issues with segments not appearing for them.... 

 

If I were you, I would make sure to log a ticket with Client Care, if this is a bug related to a new rollout, they need to know about it ASAP.

leocwlau
Community Advisor and Adobe Champion
leocwlauCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
September 19, 2023

I don't have access to the new UI yet so only a guesswork. Try to check if the segment is saved to the same report suite you are building the data warehouse request. Generally, segments are not bound to a particular report suite in the Adobe UI, however, I noted that segments are indeed bound to a report suite when using API so wondering if that is the case here.

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 19, 2023

That sounds like a good possibility.. but I certainly hope not (as this would render "global" segments useless) 🙂 

FarazHusain
Adobe Employee
Adobe Employee
September 21, 2023

This is a bug, it has been notified to the engineering team, and they will be working on it. I believe the idea was to show only those segments for which users has access or are shared with the user but it seems it didn't work as expected. 

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 21, 2023

Thank you @farazhusain

 

That helps give some clarity around what is happening 🙂

FarazHusain
Adobe Employee
Adobe Employee
September 26, 2023

This should be fixed now. There were some bugs in the new UI that have been fixed.