Adobe Analytics

dontIEEE · 9/15/23

Yesterday, without notice, the data warehouse UI changed. In the process only 10 segments show up. Where did all my other segments go? How do I get them back? They are all still in the components section under segments.

leocwlau · 9/18/23

I don't have access to the new UI yet so only a guesswork. Try to check if the segment is saved to the same report suite you are building the data warehouse request. Generally, segments are not bound to a particular report suite in the Adobe UI, however, I noted that segments are indeed bound to a report suite when using API so wondering if that is the case here.

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Jennifer_Dungan · 9/15/23

I don't have this interface yet... I bet it's being rolled out in batches...

But this makes me wonder if this is connected to another issue today (they didn't mention a new interface) (https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/segment-does-not-appear-i...)

But they are also having issues with segments not appearing for them....

If I were you, I would make sure to log a ticket with Client Care, if this is a bug related to a new rollout, they need to know about it ASAP.

leocwlau · 9/18/23

I don't have access to the new UI yet so only a guesswork. Try to check if the segment is saved to the same report suite you are building the data warehouse request. Generally, segments are not bound to a particular report suite in the Adobe UI, however, I noted that segments are indeed bound to a report suite when using API so wondering if that is the case here.

Jennifer_Dungan · 9/19/23

That sounds like a good possibility.. but I certainly hope not (as this would render "global" segments useless)

FarazHusain · 9/21/23

This is a bug, it has been notified to the engineering team, and they will be working on it. I believe the idea was to show only those segments for which users has access or are shared with the user but it seems it didn't work as expected.