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SOLVED

New Report Suite Creation Issue

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Level 3
Level 3
8/17/20 9:54:18 AM

Team,

 

I'm trying to create new report suite. But I'm getting the following error.

 

"UNABLE TO CREATE THE REPORT SUITE. UNABLE TO GET ACTIVATE OR GET STATUS FOR V15 THIS TIME". 

 

 

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Correct answer by
Level 4
Level 4
8/17/20 10:03:24 AM

This usually appear when there is some issue at account level for creating report suite. Please raise a ticket with Client Care team for fixing this.

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Correct answer by
Level 4
Level 4
8/17/20 10:03:24 AM

This usually appear when there is some issue at account level for creating report suite. Please raise a ticket with Client Care team for fixing this.

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Level 3
Level 3
8/17/20 10:08:50 AM
In response to mesood

I'm having the product admin role. You mean that account level? I have privileged to create new report suites. Yes, I have created the ticket as well. But I dont want to miss anything from my end.

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