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SOLVED

Mismatch data between Data warehouse and AA Dashboard

1982luca
Level 8
Level 8

Hello everyone,

 

Anyone can help me to understand why i have different data between Data warehouse and AA Dashboard? I am using same evars but with different numbers between these two approaches.

Thanks

1 Accepted Solution
kainth
Correct answer by
Level 5
Level 5

Hi @1982luca ,

Sometimes the value differs due to the Same-as-SiteCatalyst VISTA processing option if that is disabled. So, can you share the screenshot of the report that you are looking at?

 

Regards,

Abhinav

View solution in original post

5 Replies
ishans52004352
Employee
Employee

Hi @1982luca ,

There can be several reasons behind the discrepancy between Data Warehouse and Adobe Analytics with most of the discrepancy, as expected. Our best bet would be to get this investigated in detail via a Client Care ticket.

Thanks!

mesood
Level 3
Level 3

There can be multiple reason but the most common factor is when the Same As Site Catalyst option is not enabled for a report suite. Ref Doc: https://helpx.adobe.com/in/analytics/kb/same-as-sitecatalyst-vista-processing.html

 

But it is good to raise a ticket with Client Care to get more clarity

kainth
Correct answer by
Level 5
Level 5

Hi @1982luca ,

Sometimes the value differs due to the Same-as-SiteCatalyst VISTA processing option if that is disabled. So, can you share the screenshot of the report that you are looking at?

 

Regards,

Abhinav

View solution in original post

1982luca
Level 8
Level 8
Hi Kainth, how can i check if SiteCatalyst VISTA processing is disabled? Thanks
mesood
Level 3
Level 3
This is a backend setting and can only be checked by Client Care Team. You can raise a ticket with client care and they will assist you further based on same.