HI, we migrated to Launch at the end of April. At this time, we have realised that our standard reporting of exit links stopped appearing. My colleague did the migration and i've checked on the Launch property - the checked box for tracking outbound links is still there. has anyone else experienced this? i've asked our IT team if anything happened to the website around that time, but while i wait i wanted to reach out and ask, if there was anything from an Adobe perspective because my manager believes the timing is too much of a concidence.
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Aha! That was the missing clue
"the trouble is, we have recently started custom tracking of all our links including outbound"
You should not be using Custom Link tracking with your outbound links. If you need to track custom props/eVars/events with your exit links, the trick is to set the variables as required with those links, but don't send any beacon. AA's automatic exit link tracking will take care of sending the beacon, and it will send those variables' data as well. It's a nifty trick I learned from another analyst a few months ago, and it works beautifully!