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Hi, I am not sure what you mean by "Soft Breach" (or "Hard Breach" for that matter). This might be a term specific to your company, or maybe just a term I am unfamiliar with...
To me a "breach" sounds like a legal contract in violation... which I don't think it what you mean.
If you can help explain your site flow / behaviour, and more info into what you asking it would help us to help you better.
