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I have been getting "Unable to retrieve company mappings" since today

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Level 1

Hey there, 

I have been getting this message since today, the report was running fine until today. API 1.4

oceb_0-1699301689827.png

Has anything changed?

6 Replies

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Community Advisor

There seems to be some ongoing issues on Adobe, maybe that's causing issues with the API?

https://status.adobe.com/

 

Maybe try again once the issue is over... if you are still having issues, I haven't heard of any new version deprecations, so you may have to contact Client Care to see if they can get error codes for the issue?

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Employee

A bug has been logged at our end. @oceb Can you please log a ticket as well and share the logs?

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Level 1

We have the same issue since last week. Very annoying.

Power BI reports or the datasets that have worked with Adobe Analytics for years suddenly no longer do.

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Employee

Yes, the product engineering is actively working on the fix. We should have an update soon.