Huge drop of traffic for Safari and Microsoft browsers on Mobile Device Type: other Desktop and for domains that have s.cookieDomainPeriods =3 | Community
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IsabelMayo
Level 2
April 25, 2022
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Huge drop of traffic for Safari and Microsoft browsers on Mobile Device Type: other Desktop and for domains that have s.cookieDomainPeriods =3

  • April 25, 2022
  • 1 reply
  • 1274 views

Since around 15 February there is a Huge drop of traffic for Safari and Microsoft Browsers on Mobile Device Type: "other" (Desktop) on domains that have s.cookieDomainPeriods: 3.

It also happened with Google - Chrome - but from around fisrt April, Chrome traffic is slowly resuming back to normal.

Is there some Safari and Microsoft update that Adobe should be considering? What could be the reason this is happening?

Thanks

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    Best answer by Alexis_Cazes_

    What metrics are dropping exactly ? Is it all of them like you are missing all oft he data?

     

    I believe cookieDomainPeriods tells to adobe where to drop the cookie in case your website your something like .co.uk and we do not wnat to drop the cookie on domain co.uk.

     

    Do you have an example of website as well impacted.

    1 reply

    Alexis_Cazes_
    Alexis_Cazes_Accepted solution
    Level 10
    April 26, 2022

    What metrics are dropping exactly ? Is it all of them like you are missing all oft he data?

     

    I believe cookieDomainPeriods tells to adobe where to drop the cookie in case your website your something like .co.uk and we do not wnat to drop the cookie on domain co.uk.

     

    Do you have an example of website as well impacted.

    I
    IsabelMayoAuthor
    Level 2
    April 27, 2022

     

    Thanks so much Alexis,

    All traffic along with all metrics dropped for Desktop except for Chrome browser. Adobe launch is correctly setting the s.cookieDomainPeriods 3 and also appears in the console for each domain.

    For our domains that are like .com.au or .co.uk or .com.br for example. 

    Below a graph where you can see the drop:

     

    Let me know.

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