How to get unique page views or unique visitors in Customer Journey Analytics (2023)?

[haleyb1]

Hi All, 

My company transitioned from Google Analytics to Customer Journey Analytics in July 2023. In Google Analytics, I recorded unique page views, not total page views. How can I find unique views in CJA? Alternatively, is there a way to find unique visitors?

I have seen older questions on this platform that attempt to answer my question, but the features mentioned are no longer available in CJA. 

[Jennifer_Dungan · Accepted solution]

I don't have CJA, but it should be similar to Adobe Analytics, they have a lot of similarities and are based on a lot of the same architecture.

Basically, you just need to use "non-repeating instances" in a segment definition:

Here I use the "Page" Dimension, which when you start will look like

Since I am not looking for a specific page, I change it from "equals" to "exists"

The last step is to select the gear on the dimension, and select "Non-Repeating Instance":

Now you can stack this segment with your Page View Metric, and even put it side by side with Page Views to see the difference: