Question: Because we cannot go back in time to put "New" or "Returning" in our Digital Data Layer User Object (digitalData.user[0].profile[0].profileInfo.returningStatus) for capture in a variable, is there any other way identify "New/Return" users for individual applications* within a global report suite?
Background: A more complete definition of "First Time Visit" is something like "Visit Number = 1 for the Visitor in this report suite".
- This presents a problem when you collect data from many applications into a single "global" report suite and have business questions like "What % of users are visiting a particular application for the first time?" or "Are users re-engaging with a particular application or do they use it once and never again?"
- This also presents a problem when you have a business question like "Are users re-engaging with particular site section(s) within the report suite or do they use that section once and never again?"
Problem: We define segments for each application and create corresponding Virtual Report Suites based off them.
- Right now in each Virtual Report Suite the value stored in "Visit Number" is incorrect, as it represents "The number of times each unique visitor has visited one or more of the applications in the global report suite at the time they visited this specific application."
- It does not represent "The number of times each unique visitor has visited this specific application in the global report suite."
Any help would be appreciated.
Thanks,
-Phil
*We capture "Application Name" for each unique application in every reporting call.