Expand my Community achievements bar.

Join us at Adobe Summit 2024 for the Coffee Break Q&A Live series, a unique opportunity to network with and learn from expert users, the Adobe product team, and Adobe partners in a small group, 30 minute AMA conversations.
SOLVED

ERRORYou do not have sufficient permission to access this feature. Please submit this error id to Adobe Client Care for further diagnosis: cc09d0a0-4bc7-4bfd-85ec-6abd7d03425b

Avatar

Level 1

Hi,

I  created a Adobe ID and then I linked with my clients analytics account, now when I try to login to Adobe Analytics this error appears:

ERROR

You do not have sufficient permission to access this feature. Please submit this error id to Adobe Client Care for further diagnosis: cc09d0a0-4bc7-4bfd-85ec-6abd7d03425b

What can it be? How do I solve this?

Thanks,

Juliana

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Dear Julianna,

Kindly reach Adobe Customer Care @ CustomerCare@adobe.com

You should be a supported user for Adobe Analytics to reach Customer Care. If not, reach your Adobe Account Manager for help.

Thank You

Arun

View solution in original post

1 Reply

Avatar

Correct answer by
Community Advisor

Dear Julianna,

Kindly reach Adobe Customer Care @ CustomerCare@adobe.com

You should be a supported user for Adobe Analytics to reach Customer Care. If not, reach your Adobe Account Manager for help.

Thank You

Arun