Error message - Error initializing @aaui/core

[hr6487]

In Chrome and Edge, I get the following error message when attempting to access analytics.  I can access in Chrome Incognito and FF.  I've cleared cache for starters, and still get the error.  Thought I'd see if anyone has solutions here.

Advanced Details:

Error initializing @aaui/core
TypeError: Failed to fetch
at e.<computed> (https://www5.an.adobe.com/spa/index.html?_mr=https%3A%2F%2Fexc-unifiedcontent.experience.adobe.net%2...)
at https://exc-unifiedcontent.experience.adobe.net/assets/metricsRuntime.205f210c.js:1:41236
at nrWrapper (https://www5.an.adobe.com/spa/index.html?_mr=https%3A%2F%2Fexc-unifiedcontent.experience.adobe.net%2...)

[yuhuisg · Accepted solution]

Try logging out, deleting all "adobe"-related cookies in your browser, then logging back in.

If that doesn't work, check if you have any browser extensions that are running in your normal Chrome/Edge browser windows but not in Chrome/Edge private windows nor Firefox.

[VitugJennifer]

i encountered the same error using FF, Chrome, Edge, Chrome Incognito in both my personal laptop and my company issued laptop 😞 😞 😞  and i am not a "Support Entitled" user and our helpdesk is repeatedly telling me they already gave me access , which i keep attaching the error log, and they are not getting anything fixed/resolved 😞   WHERE do i get help ?

[agdes]

It was a tag debugger/ad blocker for me. 

It does have to do with the cookies, check the tag debuggers and ad blockers you have in Chrome extensions and de-activate them for AA.

Hope it works for you all too 🙂