Expand my Community achievements bar.

Interested in becoming an Adobe Analytics Champion? Join us on May 15 at 9 am PT, and learn how to become a 2025 Adobe Champion.
Read More

Mark Solution

This conversation has been locked due to inactivity. Please create a new post.

Error Downloading Usage and Access Logs

Avatar

Level 2
Level 2
10/19/20 6:23:45 AM

I get this error when attempting to download any data from the Usage and Access Logs.

 

An unexpected error has occurred. If the problem persists, please submit an incident to Customer Care through your supported user with the code: 20201019_5f8d92d65b64a

 

 

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

Administration

Views

797

Replies

2
Sign in to like this content

Total Likes

Translate
Translate
2 Replies

Avatar

Employee Advisor
Employee Advisor
10/19/20 6:33:03 AM

Known bug. You can log a ticket with Client Care.

Views

787

Replies

1
Sign in to like this content

Total Likes

Translate
Translate

Avatar

Level 1
Level 1
12/23/20 8:37:48 AM
In response to Ishan_Sinha_
Is this issue still resolved?

Views

757

Replies

0
Sign in to like this content

Total Likes

Translate
Translate
Related Conversations
Unable to save project error message Solved

Views

291

Likes

0

Replies

11
How do I access ADBMobileConfig.XML file in AEP edge network Solved

Views

128

Likes

0

Replies

1
Requesting Access to Adobe Analytics Demo Account Solved

Views

157

Likes

0

Replies

2
Adobe Analytics and Power BI

Views

76

Likes

0

Replies

1
How can I get access to Adobe Analytics demo report suites like "Geometrixx Training" or "Luma"?

Views

109

Likes

0

Replies

1