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Error: Adding Microsoft Ads Account to Adversting Analytics


Level 1
Level 1

Hi community,
Has anybody else experieced this and help me out with this? I get this following message when trying to add Microsoft Ads Account to Adversting Analytics (I have to select Bing Ads).


An unexpected error has occurred; try refreshing your project again. If the problem persists, please submit this error ID to Adobe Customer Care for further diagnosis: 546a6e6e-f6ce-4e4b-b000-8adb8efb60cb

Many thanks and best regards,

1 Reply



Hi there,

Thanks for sharing the error ID. I checked back end logs and below is what we are getting -

"Error message returned by AMO search account api= 'Login does not have access to the Advertising Account'\"

Do check that you have enabled advertising Analytics at report suite level before creating the integration.

Secondly, please check if you have access to the report suite for which Advertising Analytics account is created.

If this does not help, I think further investigation might require at client care's end.