Data warehouse error: Request failed to send. Please check send parameters and destination connectivity.

[sabarna_hazra]

I keep getting an error when I create a request on Data Warehouse for just one day (FTP for delivery) and I keep getting the same error :
"Request failed to send. Please check send parameters and destination connectivity." Request ID : 7825915 . How do I resolve this error?

[TanmayMathur]

Hi, 

From what I could see there was an issue connecting to your FTP destination. As a first step, I would request you to recheck the FTP destination path and also ensure that there is enough space available on the FTP as it can accommodate a maximum of 2GB of data. Thanks!

Tanmay

[sabarna_hazra]

Hi,
Thanks for the reply. For host,we are putting "www.<hostname>.com" and for the username and password,we're putting the FTP credentials of the host. For the directory, we've tried both the things; leaving it empty and put a directory. Nothing worked. Could you tell me what else could be the issue and are those things correct?

[JillsMatthew · Accepted solution]

Sabarna Hazra wrote...

Hi,
Thanks for the reply. For host,we are putting "www.<hostname>.com" and for the username and password,we're putting the FTP credentials of the host. For the directory, we've tried both the things; leaving it empty and put a directory. Nothing worked. Could you tell me what else could be the issue and are those things correct?

Hi Sabarna,

'hostname' must be your ftp path name (e.g. ftp.omniture.com).