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SOLVED

Customer Journey Analytics - Top Menu missing funcionalities

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Level 3

Hello Community,

 

I'd like to know how to enable onto the top menu bar at Customer Journey Analytics the options (Connections and Dataviews)

 

Note currently I can only see the options (Projects, Components and Tools) onto the top menu bar.

 

[ Print screen highlighting with a yellow rectangle where I expect to see the options (Connnections and Dataviews)  ]

Screen Shot 2022-01-24 at 09.18.57 (2).png

 

Thank you

 

1 Accepted Solution

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Correct answer by
Level 5

Hi @_Clodo_ 

 

To access Customer Journey Analytics or make a connection, you will need to be added as an Admin to the Customer Journey Analytics Product in the Admin Console.

 

This blog can help : 

https://experienceleague.adobe.com/docs/analytics-platform/using/cja-overview/cja-overview.html

 

Let me know if this helps

 

Thanks

View solution in original post

4 Replies

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Level 2

I assume it could be permission issues. You may need to reach out to Admin for the same.

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Level 3

Yeah, I assumed that too, how to I request permissions to the Admin ?

Avatar

Correct answer by
Level 5

Hi @_Clodo_ 

 

To access Customer Journey Analytics or make a connection, you will need to be added as an Admin to the Customer Journey Analytics Product in the Admin Console.

 

This blog can help : 

https://experienceleague.adobe.com/docs/analytics-platform/using/cja-overview/cja-overview.html

 

Let me know if this helps

 

Thanks