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Count the Unique Visitors who viewed a product, placed an order, etc

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Level 2

I want to be able to calculate the total unique number of customers that viewed a product, placed an order, viewed the checkout page, etc. I have a feeling I need to create a calculated metric somehow, but I'm not sure how to go about it.

Note: I do not want "Product Views divided by Unique Visitors". That gives me the average product views per unique visitor. I want the unique visitors who viewed a product.

Basically, I'm trying to replicate the numbers that the Fallout visualization shows:

1424790_pastedImage_0.png

1 Accepted Solution

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Correct answer by
Community Advisor and Adobe Champion

Dear ,

Create a Visitor segmentation where 'Product Views' exists.

1425003_pastedImage_1.png

Go to Unique Visitor report to take the numbers.

You can also replicate the same in Calculated Metrics.

Thank You!

Arun

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4 Replies

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Correct answer by
Community Advisor and Adobe Champion

Dear ,

Create a Visitor segmentation where 'Product Views' exists.

1425003_pastedImage_1.png

Go to Unique Visitor report to take the numbers.

You can also replicate the same in Calculated Metrics.

Thank You!

Arun

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Level 2

Pratheep, how do you replicate the same in calculated metrics?

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Community Advisor and Adobe Champion

Dear ,

You can always add Segments to the Calculated Metrics : Below the screen grab.

1425740_pastedImage_0.png

Thank You

Arun

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Level 2

This is the Calculated Metric I created. The numbers don't line up against the fallout report - any idea why?

1426277_pastedImage_0.png

1426278_pastedImage_1.png