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Analytics External Data Sources


Level 1

Dear collegues,

Please, advice number of  SFTP Directory & Port for uploading external data file/

SFTP Address:
SFTP Directory:
SFTP Port:


Thank you very much 

Nikolay  Semiatkovskiy

2 Replies


Level 7

@nickolay-semyatkovsliy  To send file to SFTP port used should be 22 and for Directory it depends on you. If you want to send file to root folder of SFTP than you can leave the Directory blank. But from the Address I can see that you want to use the Adobe provided FTP so you do not need to use the SFTP . For that simply use port 21.

First try connecting to the FTP account using either Filezilla or any other tool.


Level 7

@nickolay-semyatkovsliy  Does the above helped you ? If yes than please mark the answer as correct. If not than please let me know what issue you are facing. 

You can also refer the below document for more help :-