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Analysis Workspace Issue

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Level 1

Hi there,

 

I am having issues with trying to download my projects as a csv file. When I click the icon to download, i am redirected to a page that says: 

Duplicate headers received from server

ERR_RESPONSE_HEADERS_MULTIPLE_CONTENT_DISPOSITION
The response from the server contained duplicate headers. This problem is generally the result of a misconfigured website or proxy. Only the website or proxy administrator can fix this issue.

Is this a known issue? For the last couple of weeks I have not been able to download any files.

 

Thanks,

Nathan N.

1 Accepted Solution

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Correct answer by
Employee

Nathan, 

I tried to reproduce this while logged in to your account, and I could not. The CSV files downloaded normally for me when I created a basic project. Can you test and see whether it is specific to certain projects or applies to all of them? If the former, can you send me the name of a project where you're seeing this behavior? 

Thanks, 

Ben

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2 Replies

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Employee

Hi Nathan, 

Thanks for reporting this. I will let our engineering team know. If possible, can you send me a private message (click on my profile name and then click "Send Benjamin Gaines a private message") with your company name and the report suite you were using? They will need this in order to try to reproduce. 

Thanks, 

Ben

Avatar

Correct answer by
Employee

Nathan, 

I tried to reproduce this while logged in to your account, and I could not. The CSV files downloaded normally for me when I created a basic project. Can you test and see whether it is specific to certain projects or applies to all of them? If the former, can you send me the name of a project where you're seeing this behavior? 

Thanks, 

Ben