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Adobe Debugger failing to load

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Level 2

I have been using debugger to test our new launch setup and haven't had any issues but last week that all changed. We did nothing new to our site and AA traffic is still looking normal. Also, looking at other site like Ralph Lauren the debugger loads without issue? Is there something I might have done wrong recently? I am scared to push updates to production as not to mess anything up I can't see. Other tag tracking extensions like Omnibug I can see all our third party tags but I never see any beacons for page views and other user interactions. Is there something I can do? I have done the basic reset steps already.

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1 Reply

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Level 8

Hi @JustCallMePCra12 

your implementation sounds old school, meaning AppMeasurement and not an Edge Network setup with a datastream behind it, is that correct?

 

If not even Omnibug is showing anything for Analytics, that is usually not a good sign. What if you filter your network requests for "/b/ss", do you see anything similar to this?

bjoern__koth_0-1719808615603.png

 

ideas

  • have you tried looking at your page in a private window and does it look the same?
  • have you deployed anything this week which could have disabled Analytics like changes to cookie consent handling that only affects the analytics category?

Feel free to send my your URL as direct message and I can have a look at it.


Cheers