Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Adobe API System Failure error


Level 1

Hi there,

I've been using the adobe api 1.4 to pull out data from analytics and every now and then, the error 'system_error' or error 7004 appears.

Does anyone know why that happens and how can you prevent such an issue from reoccurring?


1 Reply


Level 5

Hi Leonard,

Try something like this

> Clear Cookies/cache or reset Browser

>Try an incognito/ Private browser

>Some browser should let you clear cookies

>tried to access via broadband and 4G mobile


I would suggest you raise ticket with Adobe Client Care by dropping an email to . You need to provide the company details and steps to replicate in the email so that team can review and provide the observation.