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J
Joydeep
Level 2
November 24, 2023
Question

Adobe Analytics: Campaign name and Delivery Label are not getting updated

  • November 24, 2023
  • 1 reply
  • 537 views

Hello All,

 

In my project, we are sending email KPI data file from adobe campaign to adobe analytics SFTP. Files are getting processed successfully and the KPIs such as total open, clicks (matrices) counts are getting reflected correctly against tracking code dimension. However, dimensions like Campaign Name and Email Delivery label are not getting reflected or updated in analytics.

 

File is .txt along with .fin file. File format is correct as per adobe analytics doc. We have included tracking code, email KPIs along with Campaign name and delivery label.

 

Please help. 

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1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
November 24, 2023

I am not familiar with Adobe Campaign, I suggest also posting this question in the Campaign Classic Forum:

 

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-v7/ct-p/adobe-campaign-classic-community

 

Hopefully someone there has encountered this issue and can provide guidance 🙂

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