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Adobe Analytics: Campaign name and Delivery Label are not getting updated

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Level 2

Hello All,

 

In my project, we are sending email KPI data file from adobe campaign to adobe analytics SFTP. Files are getting processed successfully and the KPIs such as total open, clicks (matrices) counts are getting reflected correctly against tracking code dimension. However, dimensions like Campaign Name and Email Delivery label are not getting reflected or updated in analytics.

 

File is .txt along with .fin file. File format is correct as per adobe analytics doc. We have included tracking code, email KPIs along with Campaign name and delivery label.

 

Please help. 

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1 Reply

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Community Advisor and Adobe Champion

I am not familiar with Adobe Campaign, I suggest also posting this question in the Campaign Classic Forum:

 

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-v7/ct-p/adobe-campaign-class...

 

Hopefully someone there has encountered this issue and can provide guidance