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Adobe Analytics | Admin | Data Feed | SFTP Failure

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Former Community Member

Hi,

I have setup hourly SFTP Data Feed as shown in the attached screen shot, which is failing and I do not know what could be wrong.

Please let me know if I am doing anything wrong here. I have modified the Adobe RSA key slightly on the FTP server as explained below.

FTP Server: Debian on Google Cloud

SSH Only with Adobe RSA key: ssh-rsa <blob> <REMOVED: Adobe Digital Marketing SFTP Key 2013-10> <ADDED: username>

where username is bstone, as it is Linux, I have specified the path as /home/bstone which is home for user bstone.

The SFTP job fails and I get the email notifications but I do not get any error details as to why it failed.

Thanks,

Umesh

1 Accepted Solution

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Correct answer by
Former Community Member

All,

I tried to use the Adobe Analytics RSA public key as it is, but still SFTP fails with 'Unknown Issue'. Anybody has tried to SFTP Analytics Data Feed out to external SFTP server and was successful, please share your insights.

Thanks,

Umesh

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1 Reply

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Correct answer by
Former Community Member

All,

I tried to use the Adobe Analytics RSA public key as it is, but still SFTP fails with 'Unknown Issue'. Anybody has tried to SFTP Analytics Data Feed out to external SFTP server and was successful, please share your insights.

Thanks,

Umesh

The following has evaluated to null or missing: ==> liqladmin("SELECT id, value FROM metrics WHERE id = 'net_accepted_solutions' and user.id = '${acceptedAnswer.author.id}'").data.items [in template "analytics-container" at line 83, column 41] ---- Tip: It's the step after the last dot that caused this error, not those before it. ---- Tip: If the failing expression is known to be legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)?? ---- ---- FTL stack trace ("~" means nesting-related): - Failed at: #assign answerAuthorNetSolutions = li... [in template "analytics-container" at line 83, column 5] ----