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SOLVED

Adding External User to AA Report

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Level 4
Level 4

Hi,

I was trying to add an external person to the scheduled report, however, it doesn't seem to take that information and prompts the error message that a recipient needs to be added?  Do those users need to have access to AA project?

 

SCB_0-1652300903216.png

Thanks

 

1 Accepted Solution

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Correct answer by
Community Advisor

Ah, there's a little trick to this... 

 

When you type in (or paste in an email) that isn't tied to an account, you have to hit enter to make it stick. The email address should get the grey bounding box and an email icon applied, then you can schedule the workspace.

 

Initial "non-working" state:

JDungan_0-1652305376979.png



After hitting enter "working" state:

JDungan_1-1652305384329.png

 

View solution in original post

3 Replies

Avatar

Correct answer by
Community Advisor

Ah, there's a little trick to this... 

 

When you type in (or paste in an email) that isn't tied to an account, you have to hit enter to make it stick. The email address should get the grey bounding box and an email icon applied, then you can schedule the workspace.

 

Initial "non-working" state:

JDungan_0-1652305376979.png



After hitting enter "working" state:

JDungan_1-1652305384329.png

 

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Community Advisor

You're welcome... it's not immediately obvious so I completely understand. Hopefully this will help other people with the same issue.