Can you advice what is causing this screen? I cannot see any result on the page.
Thank you!
Solved! Go to Solution.
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The Gear icon is not clickable for me. My co-worker who has the same permission can use this extension. I wonder if it's my browser setting? Any area that I can investigate from?
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@Tiffany2020 Can you check if you have selected the Report Suite from Gear icon in Activity Plugin or not ? You will need to select a report suite first. Also, are you seeing any other error ?
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The Gear icon is not clickable for me. My co-worker who has the same permission can use this extension. I wonder if it's my browser setting? Any area that I can investigate from?
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@Tiffany2020 Is your Co-worker also experiencing same issue? In order to you Activity Map plugin report suite needs to be selected.
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@amgup I cannot even select the report suite. I tried to click on the gear icon, but it doesn't respond. I also clicked on "{(OnlyCurrentReportSuiteLabel)} and "Apply" button, but it keeps running and cannot see any result.
My co-worker has no issue. My cookies are enabled on Chrome.
By the way, I called to the support but waited 30 min to be transferred, so I hang up. The support link (https://experienceleague.adobe.com/?support-solution=Analytics#support) seems to be broken. After I submit, the page is refreshed and I didn't get any confirmation. I tried a couple of times.
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