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A
Abhinav_m
Level 2
November 9, 2020
Solved

2 Adobe Analytics instances running on the same page

  • November 9, 2020
  • 3 replies
  • 2886 views

Can we have 2, AA instances running on the same page.

 

One AA is being hosted by Tealium and another one from Launch.

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Best answer by Brian_Johnson_

@abhinav_m - What are you trying to accomplish? Are you trying to send the same data to different report suites? Different data to different report suites? Are the AA instances owned by the same org, or does one belong to you and the other belongs to another org/vendor? If you can provide more context, we might be able to provide suggestions or alternatives.

3 replies

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
November 10, 2020

You can, but it's not advisable. The most immediate impact is that because you're sending 2x hits, you could exceed your licence's volume very quickly, which can increase the cost of your AA bill.

Besides that, sending such hits can lead to inaccuracies in reporting or spending more time to interpret the reports.

So, just don't.

I
Adobe Employee
isinhaAdobe Employee
Adobe Employee
November 10, 2020

You can, though it's not supported or recommended. It's bound to cause issues.

A
Abhinav_mAuthor
Level 2
November 10, 2020
Can you provide some expected issues that we might run into.
Brian_Johnson_
Brian_Johnson_Accepted solution
Level 8
November 10, 2020

@abhinav_m - What are you trying to accomplish? Are you trying to send the same data to different report suites? Different data to different report suites? Are the AA instances owned by the same org, or does one belong to you and the other belongs to another org/vendor? If you can provide more context, we might be able to provide suggestions or alternatives.

    A
    Abhinav_mAuthor
    Level 2
    November 10, 2020

    @brian_johnson_ Intent is to send data to two different set of reporting suites in two different org's. One currently in place, implemented via Launch is focused towards tracking experience on the web property only. There is another parent exp (lets called is Exp A), from which the user can navigate to this exp (lets called is Exp B). Exp A also uses AA (different ORG), and is implemented through Tealium. Intent is to follow the customer journey from Exp A to Exp B, in real time. This is where we are trying to figure, if there are known technical issues in implementing, Exp A Tealium managed AA on Exp B which already has AA (different ORG) implemented through Launch.

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