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오류 Analytics 로그인 만료됨

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Level 1

나는 Adobe 계정에 잘 로그인할 수 있지만
Analytics에 연결하려고 하면 오류가 발생한다.

 

 오류 이름: Analytics 로그인 만료됨

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관리자가 로그인 기간과 관련된 계정 연장을 신청 완료했다.

무엇이 문제일까요?

 

2 Replies

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Community Advisor and Adobe Champion

It's possible that your Adobe admins have set an expiry for the logins. For example, making users sign in every 7 days or something. Try clearing your cache and logging in again. If that doesn't work, reach out to one of your analytics admins to see if they've changed any of the settings related to your account.

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Community Advisor and Adobe Champion

This is usually connected to the Analytics Valid Login Range:

 

https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-20631

 

If this has already been done, possibly try logging out completely, then try logging in again? The valid dates might be included in the authentication cookie, which may need to be cleared.

 

 

Google Translation:

이는 일반적으로 Analytics 유효 로그인 범위에 연결됩니다.

 

https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-20631

 

이미 완료되었다면 완전히 로그아웃한 다음 다시 로그인해 보세요. 유효한 날짜가 인증 쿠키에 포함되어 있을 수 있으며, 이를 지워야 할 수도 있습니다.