user "Welcome Letters" look like spam

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danoots
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danoots
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danoots
Level 4

06-02-2012

When using the "welcome letter" option in the user management area in the Adobe Analytics admin interface, you have the option of sending users a welcome letter (or in many cases 'password reset' letters). The resulting email looks remarkably like spam, however, and is regularly ignored by those receiving it.

The sender name is "Adobe". The subject line is "Account Information"

Can we please get something a little more specific here? A quick fix would be something more specific ... a sender that looks something like "Adobe Analytics", and a subject line like "Your Adobe Analytics Account Information".

Ideally, though, it'd be great to have control over both the sender and subject line info...