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Support IPv6 Addresses within Adobe Analytics

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14-04-2020

As a larger share of internet traffic shifts towards IPv6 addresses it is crucial that Adobe supports modern data collection methods.

This issue was raised nearly three years ago and in that time it appears the documentation has consistently referenced "Adobe plans to support IPv6 addresses in the future. However, a target date has not been released yet".

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/anyone-know-when-ipv6-wil...

One specific use case is that many analytics customers integrate with mParticle.  mParticle forwards the users IP address to Adobe Analytics, and as many as 60% of site visitors end up being allocated to mParticle's AWS server locations as the users forwarded IP address is a v6 format rather than v4.

12 Comments

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Employee

25-08-2022

@mhurley22 @user02531 Apologies for not responding sooner. We are actively working on IPv6 support and have started with early tests. At this point we still don't have a confirmed date as this impacts our whole ecosystem and we have not addressed all of the various connections. Given the additional work needed and our desire to avoid changes over the peak holiday season, we are expecting to be able to provide support in 2023. 

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Level 1

12-10-2022

Hi @shayo28675173 !

 

Can you confirm if right now Adobe Analytics does receive data from IPv6 users (but does not capture the IP)? 

 

Or are their visits(sessions) not captured at all and their occurrences wouldn't be part of the analytics?

 

Thank you!