Support IPv6 Addresses within Adobe Analytics | Community
Skip to main content
Level 4
April 14, 2020
Accepted

Support IPv6 Addresses within Adobe Analytics

  • April 14, 2020
  • 14 replies
  • 18724 views

As a larger share of internet traffic shifts towards IPv6 addresses it is crucial that Adobe supports modern data collection methods.

This issue was raised nearly three years ago and in that time it appears the documentation has consistently referenced "Adobe plans to support IPv6 addresses in the future. However, a target date has not been released yet".

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/anyone-know-when-ipv6-will-be-supported-in-adobe-analytics/qaq-p/284903

One specific use case is that many analytics customers integrate with mParticle.  mParticle forwards the users IP address to Adobe Analytics, and as many as 60% of site visitors end up being allocated to mParticle's AWS server locations as the users forwarded IP address is a v6 format rather than v4.

14 replies

Adobe Employee
April 14, 2020

Thanks for posting. This is something we are looking into and scoping out. It touches every part of our infrastructure so it isn't simple but it is something we are actively working on. 

Level 4
April 15, 2020

Thank you for checking in Justin.

September 29, 2020

any update on Adobe Analytics supporting IPv6?

ShayOReilly
Adobe Employee
Adobe Employee
January 28, 2021


We have begun work to update our infrastructure to handle IPv6 traffic. As Justin notes above this touches many parts of our architecture. At this point we don't have a confirmed date when this will be available but we hope to have a more concrete timeline available by the middle of this year.

ShayOReilly
Adobe Employee
Adobe Employee
February 10, 2021
No text available
July 27, 2021

any update on IPv6 timeline?

ShayOReilly
Adobe Employee
Adobe Employee
August 10, 2021

We are continuing to work on this but at this point do not have a confirmed date for release.

December 19, 2021

Hi , Any update on this or a work around until ipv6 is supported?

Level 2
March 2, 2022

@shayoreilly  any update on this?

July 26, 2022

@shayoreilly @shayoreilly any update on this? Perhaps by end of CY2022?