with the most recent release the ability to add notes to reports was restricted to admins
The work-around from ClientCare is to set up a separate user group that provides admin access to just the notes section and not anything else. Unfortunately this means that every time I add a new reportsuite I need to also remember to included that rsid in the notes-only-admin group. With 500+ users and thousands of report suites this is not feasible. Any of my users need to be able to add notes at any time without any admin privileges.