Description:
We need be able to identify irregularities/defects in our ecommerce business (declines in web traffic/sales/conversion).
Using Alerts (both daily and hourly) with segments applied helps our teams triage in root cause analysis and investigations.
Some of our hourly alerts trigger frequently if the criteria are met, most often during hours of the day where a large portion of our website/app visitors and purchasers are not browsing or purchasing.
Why is this feature important to you
We are receiving specific hourly alerts for certain use cases more often then we would like.
We have leadership and other stakeholders that have requested to receive these alerts, but we do not want to add them to the distribution until we can control the frequency to exclude these known instances from firing.
We want to prevent the integrity of the Alerts tool from being deemed inaccurate and irrelevant as a result of this.
How we would like the feature to work
We would like to have a dropdown filter to select specific hours of the day to exclude the hourly alert from triggering for. Alternatively, if we can apply apply a segment that excludes specific hours of the day from being included that would work.
With current behavior of applying a segment using either of the criteria below still yields triggering an alert during the 3AM, 4AM or 5AM hours of the day.
- Logic Option 1: Exclude Hit where Hour of Day = 3AM OR 4AM OR 5AM
- Logic Option 2: Include Hit where Hour of Day = 12AM OR 1AM OR 2AM OR 6AM OR 7AM OR 8AM OR 9AM OR 10AM OR 11AM OR 12PM OR 1PM OR 2PM OR 3PM OR 4PM OR 5PM OR 6PM OR 7PM OR 8PM OR 9PM OR 10PM OR 11PM
