TubeMogul login problems

[#1]

Hi

We had TubeMogul account but stopped using. After some time we couldn't login or get feedback from support.

Our POC was Paul Bennett but he is no longer in the company. Contacting platform_support@tubemogul.com  and Reset password button gave no result.

How can we renew our account?

[#2]

Hello there!

I would be happy to assist you! The support alias has changed since you have been inactive in the platform. Please email support@adcloud.zendesk.com in order to renew your account and the teams would be happy to help. 

Welcome back to the platform and let me know if there is anything else we can do to help! Have a great day. 

Best,

Tanmay