Calculating how many business hours an issue is open Hello,We have a legal review process in Workfront and we would like to determine the average number of business hours to complete the request.In the past 3 months, we have run hundreds of legal reviews in Workfront. An issue is generated in a queue, a document that needs to be reviewed is attached, and the request is routed to our Legal Department. Once the review is complete, the issue status is changed to a custom status of Legal Review Complete (LRC), which equates to Closed. We would like to track a monthly average of how long these reviews are taking, but to do so, we need to exclude evening hours, weekends, and holidays.For instance, we can run a Journal report and determine the request Entry Date and Status LRC (custom code determining the date/time when the status is changed to LRC) date; following is a recent example:Entry Date: 12/15/22 4:52 PMStatus LRC: 12/20/22 11:58 AMIf we run a time difference calculation, we get 115 hours and 6 minutes. However, that’s not correct beca