Solved

Hi,   Recently, we have noticed that some leads' activities show the "Merge People" option, even though the leads haven't been merged. It appears that they have simply updated the form with the same email address.   May I know the reason why it occurs?   Please refer the screenshot for your reference.        

I want to create a dropdown in an AEM component dialog with grouped options. For example, Theropods containing three items and Sauropods containing three items. I tried using granite/ui/components/coral/foundation/form/select/optgroup, but it didn’t work. Is this poiible  in an AEM component dialog? Example  Dialog Dialog output   

Hi everyone,   In the new Adobe Campaign Orchestrations release, we now have the capability to define relational schemas. While going through the documentation, I noticed mentions of a “recipient” schema, and I have some questions regarding how it works:   As I understand it, there is no out-of-the-box recipient relational schema in AJO (unlike Adobe Campaign Classic), so any recipient schema needs to be built manually. Is that correct? If we build a recipient schema and additional relational schemas (e.g., loyalty transactions, loyalty membership) and link them to the Profile schema, do we also need to manually populate the data in these schemas for them to work with targeting and identity relationships? Or is there some automatic mechanism (like a view over Profile) that populates these schemas? I belive need to fill maully, no view.     My concern is this: if data is already coming into the Profile Service, and then we also need to load the same data again

Hello, I have added the following javascript code to a copy of the notifySupervisor template in order to send workflow failure alerts to an ACC workflow for further processing: <%xtk.workflow.PostEvent("ccStageAlerts","signal","",<variables workflowLabel = {dataSource.workflowLabel} workflowName = {dataSource.workflowName} taskName = {dataSource.taskName} instanceName = {dataSource.instanceName}/>,false);%> This javascript is executed as expected and the data is sent to the 'ccStageAlerts', however, the HTML compiler fails because it does not recognize the "xtk" classification, so the delivery does not get sent. Is there another way to post an event to a workflow from within a delivery? Thanks,Skyler

Yesterday I noticed an update was pushed out for the look and feel of the Teams Request Widget. Limitations for this widget:No custom filters, groupings, or views are available for this widget.Checkboxes that have been added have no purpose. States no available actions when I click on the checkbox.Current solution is to just work directly from the project and review requests from their when it's assigned to a Team. The My Requests widget has all the features that would be ideal for this Team Request widget to function properly.  Just wondering if anyone else is experiencing these issues with the recent update before I put in a support ticket. Thank you! 

I have noticed that when triggering a push notification containing a deeplink, My android device doesn't process the notification correctly. The issue comes from the payload that generates a notification object like below.{"message": {"token": "c","data": {"body": "B","_id": "0","_mId": "4","title": "N","type": "","game": "","media_url": "https:/","media_url2": "","url_ext": "","url": "m","delivery_option": "android"},"android": {"collapse_key": "4","priority": "HIGH"}},"notification": {"title": "N","body": "B"}}If the "notification" object is present and the app is in the background:The "data" object payload will be ignored.When the user clicks the push notification:The app will launch.The user will remain on the home page instead of being redirected to the desired deep link (passed in the "url" parameter).I am trying to find out what generates that object as I cannot see anything in my delivery template.

Hi All,One of my clients wants to install AEM65 on Azure cloud they own. I would like to know the best way to install AEM on Azure. Please note that I need only AEM assets and not sites. I want to know the deployment architecture, security consideration and design of the solution. We are going to have 4 environments namely DEV,STG,UAT and PRD. I have given a solution already which seems not so accurate as it is not utilizing the Azure features like shared blob storage etc. Can someone please suggest the most optimal way to solution this problem. Note : The client is not ready to use AEMCaaS and standalone servers. Thanks.

I want to create custom theme dropdown plugin in aem richtext plugins. Which will have the two drop down i.e.,1.Light background Themed2.Dark background ThemedWhen i click on Light background Themed option it should wrap the text component with <span class = "hover-light">.For example:<span class="hover-light"><p><a href="https://www.google.com">Some</a> text</p></span> 

How can we track and report an event based on its history in adobe analytics.I have an event for login which I want to filter based on - Users that have logged in and did not return in 1M, 3M

Hi AEP Community, I'm facing an issue while building audience segments in RTCDP using a lookup schema. Here's the context: SetupI have two schemas configured:Schema #1: Event Class SchemaEvent TypeCoupon IdCoupon Master IdSchema #2: Custom Coupon Master ClassCoupon Master Id (Primary ID)Coupon NameCoupon CategoryIssueWhen creating a segment to target profiles who have used a specific coupon, I get the following results:Segmentation Rule: Event Type = "Voucher Used" AND Coupon Name = "Free Coffee Voucher"Result: 0 profiles returned.Segmentation Rule: Event Type = "Voucher Used" AND Coupon Master Id = "RM001"Result: Expected profile count returned.Segmentation Rule: Coupon Name = "Free Coffee Voucher"Result: Expected profile count returned.QuestionCan anyone share insights on how to properly use the Coupon Name attribute from the Custom Coupon Master Class in segmentation? Any advice, examples, or documentation references would be greatly appreciated. Thanks for your help!

I am trying to create a report where I can switch the mother-child relationship such that I can overview all the main tasks and their status. Currently the project set-up can be viewed as this structure:Product 1Order materialsMaterials receivedAssemble productProduct 2Order materialsMaterials receivedAssemble productProduct 3Order materialsMaterials receivedAssemble productEtc. Now, I want to make a report that switches this hierarchy around such that:Order MaterialsProduct 1Product 2Product 3Materials ReceivedProduct 1Product 2Product 3Assemble ProductProduct 1Product 2Product 3 I tried multiple groupings and filters but I cant quite figure it out. Thank you for the help!

Hello Team, AEM application is running on AMS. Now, I need to evaluate, whether this application can be migrated to run on AEM as Cloud Service. What are the steps I need to follow? cc @arunpatidar  @santoshsai @kautuk_sahni @lukasz-m @estebanbustamante  Thanks in advance

In ACC in the nms:recipient table there is auto-increment primary key (long type). However, our internal architecture requires a string(36) primary key to align with CDP and downstream integrations. Data has already been loaded before, and initial campaigns have populated related logs and references (all nms). Changing the nms primary key type in place (from long to string) would probably break references across other tables. The challenge is to resolve this issue without any data loss. Is it possible to update it in nms:recipient and all reference tables without destroying current database? If not - I was thinking about creating custom recipient data schema (with string PK) and defining new custom dedicated logs schemas and new target mapping and keeping existing data schemas for historical use. After that route new deliveries to new dimension. I've never used a custom solution, what things do I need to remember?

What is the difference? 🙂

How can I set up an Azure Blob storage connector using SAS method and renew credentials every 24 hours?  I can do that manually in powershell, but then need to always do that manually.   There has to be an easy way to configure that.  I am just not sure where to look.

Hello Everyone Good morning!!! We have a usecase to create custom folder path while exporting from AEP to S3 bucket.The export folder path should be Year >> Month>>date. Is there any way we can extract Year, Month and date from "/%EXPORT_TIME%/" or "%DATETIME%"?Thanks in advance. ThanksSheejo Rapheal

Hi all,My first time posting and I hope someone can help.I've been uploading CSV's successfully for months; however, due to a change in data processing I had to make some user deletions (advised to remove them from the upload sheet and re-process the file). This was generally successful and no major issues; however, at some point a purge request was submitted separately to remove a user instead of removing the user from the CSV upload and this seems to have had a knock-on effect and now stopped any and all CSV files from going through.Error Message when trying to upload any CSV file "A CSV file is currently being processed. Please wait for the processing to complete before uploading a new file" The last time a file was uploaded successfully was 14th July and every previous upload shows a red triangle and the status of "History removed because of user purge request"Has anyone had any similar issues or know how to resolve this? Should I now purge all users in the "User Cleanup" grou

I know apps and libs are immutable. I know I can write in /content and /conf. But I'm unsure what other folders can be written into during deployment.Thanks!

Hello Team, In AEM as Cloud service, if logged in users(content-writer/editor) crosses a schedule users, then Cloud will provide multiple author instance?I know about publish instance. But, wanted to know about author instances in AEM as cloud Service setup. cc @arunpatidar  @santoshsai @lukasz-m @briankasingli Thanks in advance

I'm using AEMasCloud, I have a specific group for authors(xyz-authors) where I have added workflow users to its group, Now, for its members, when they select a page I want to hide Manage publication option from sites console, also, hide Request publication and Request unpublication options from Page information tab. I have tried the below code. "set ACL for xyz-author \n deny crx:replicate on /content/xyz \nend","set ACL for xyz-author \n deny jcr:read on /libs/wcm/core/content/sites/jcr:content/actions/selection/managepublication \nend"It is not working.  

Hi Everyone, The encryption keys in Adobe Experience Platform (AEP) have expired. We created new encryption keys with the same names as the expired ones and deleted the expired keys from AEP. Since then, our existing incremental data flows have started to fail.The public key has been shared with the team responsible for posting encrypted source files to Azure. We create data flows via API using these Azure source files, specifying the encryption details through the publicKeyId.We attempted to update the publicKeyId in the existing data flows using a PATCH request. Although the request returns a 200 OK response, the update does not appear to be applied correctly. When retrieving the dataflow details, both the old and new publicKeyId values are still visible.Could you please advise on the correct method to update the publicKeyId in existing data flows? Is it necessary to recreate all data flows using the new publicKeyId?Additionally, how long does it typically take for expired keys

Has anyone tried MAP dataType for cased other than IdentityMap ? There is no example of data on adobe documentation. Usecase is ingested the ArrayOfObject data into MAP then create audience based on  specific index on the ArrayOfObject. This is the sample data, which I want to try ingesting into MAP dataType[    {        "date": "2024-12-29",        "modelName": "PRP_TRIGGER_1Y_14DLAG",        "model_score": "0.13705813884735107",    },    {        "date": "2025-03-15",        "modelName": "PRP_60D_LAPS_1Y_REV1",        "model_score": "0.65977203845977783",    }] 

lets says idenitymap in profileSnapshot has multiple ids. example below[uid -> "{(NULL,2910574950527,NULL)}",mid -> "{(NULL,43602939,NULL)}",gid -> "{(NULL,ef481128-3054-4846-b23c-8f7650ce025b,NULL)}",vid -> "{(NULL,cookie_id_ef481128-3054-4846-b23c-8f7650ce025b,NULL)}"]1) now if we query the select * from profileSnapshot we get one each row per profile having its own complete indeityMap.see the output in the attachment2) when we use select explode(idenitymap), * from profileSnapshot it would create 4 rows , one for each identity inside the idenitymapsee the output in the attachment3) how do i write a query where each seperate row for the same profile returned as single row instead of multiple row ?see the expected output in the attachment

Hi,I am working on to create content fragments with editable fields in our emails and observed that when we use any image url and url field in a fragment, AJO add an extra space character before and after the provided value.This extra space breaks the images and links in some of the email clients.Does someone know any workaround this issue?

A conceptual question I’d like to clarify about Edge Delivery Services: When EDS delivers a page, is there any AEM instance directly serving that content, or is it always the edge network? I ask because I’m trying to understand if it’s possible to have a hybrid approach, mixing AEM page properties with EDS delivery. For example:In classic AEM Sites, you could override /libs/core/wcm/components/page/v1/page to add page-level properties (title, metadata, etc.).With EDS, there’s also /libs/core/franklin/components/page/v1/page.The question is:Can we actually override or extend these properties so they appear in the live EDS site?Or are these purely for preview inside AEM Author, and not part of what the EDS runtime ever serves?Would love to hear from anyone who has tried customizing page-level data or mixing JCR properties with EDS delivery.