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I would like to be able to create a dashboard where I can monitor active scenarios and operations, I would like to see all at once with its stats. Would be nice to have a more meaningful error message, and have the msg displayed in dashboard for the corresponding scenario where error ocurred, ability to know how many times scenario has run during a range of time, know number of failures, display the running total count of operations against the total ie 50% of operactions or 400,000 of 800,000 have been executed.thank you 😊
Undo button available for system admins when designing/creating within a custom form, layout template, reporting, text mode. Please make this available when designing scenarios in Workfront Fusion as well. Why is this feature important to you - Eliminate unnecessary rework.How would you like the feature to work - Start by adding the undo button in custom forms, so if you delete a field by accident you can undo the action.Current Behavior - There is no undo button
If you clone a program where an - say - Email Performance Report lives, and that Email Performance Report is set up to report on all emails in that program, the cloning process should update that reference to the clone. That functionality existed before the Sky UI refresh. Please bring it back.
What I’ve found as we’re working with Dynamic Chat is that the conversations that are occurring on our site do not show up in real time (unless they engage with our live chat, but then even if the live chat gets missed by the team it won’t show up!) It’s a real headache for our team since we cannot monitor the live chats that get missed easily or even if we get questions from someone around a chat, it’s not showing. There are definitely workarounds for seeing who had a live chat that day and the transcripts are available in real time in MSI for our sales team, but as the marketing team & our BDR management, we want a one stop shop to see these. It also puts Marketo behind other chat tools that have everything in real time.
The current max update object limit is 100 on Workfront’s api calls. I’ve ran into the issue where there are more than 100 hourids to attach to a billing record. Updating the billing record with the next batch of 100 hourids just overwrites the initial 100 hourids on the billing record. Updating the billingRecordID field directly on the Hour object via API returns a success response but does not reliably associate the hour with the billing record which is a bug so can’t go that route either. It seems that the only way to get it somehow working for the future is either they fix the Hour/billingrecordID update or they increase the max update object to 500 or something like that.
It would be very helpful to have an on/off toggle to allow default schedule exceptions (holidays) to populate on the time off calendars for users who are assigned to that default schedule. Holidays would appear in one color, and user personal time off in a different color, distinguishing the two. This would prevent users from requesting time off on days that were already holidays, as well as giving users a quick and easy way to see the company holidays without having to set up a holiday “project” and a separate calendar as others have mentioned as a workaround.
I know Adobe has this feature in other platforms. It would be great to get to multiselect existing uploaded documents already in the documents tab and create a multipage proof directly from there. Thank you!
Workfront’s design excludes deactivated users from team-based report filters, which leads to missing historical hour data unless you manually include those users. The only way to include deactivated users’ historical hours in team-based reports is to manually add each former employee to the report filters. We can build custom reports that include deactivated users by filtering on user IDs or explicitly including deactivated users in the filter criteria, but this still requires manual maintenance. This is a known pain point for many organizationsIt would be a huge improvement if Adobe Workfront Production and Dev team select this idea and work on it for future releases.
Request for Feature Enhancement (RFE) Summary: Adobe provides monthly twice updates to AEMaaCS Environments. Even better, Adobe introduced Non-Intrusive Updates. But the updates are happening only to Prod and non-prod environments. No ability for RDE to update. Developers have to trash RDE and spin new RDE to receive latest updates. Use-case: Extend the ability to update AEM servers to RDE environments as well. Current/Experienced Behavior: RDE Environment cannot be updated to latest AEM version. Needs to be trashed and recreated new. This mandates redeploy to code, configuration, content and is time consuming. Improved/Expected Behavior: RDE provides Update option similar to Non-prod environments Environment Details (AEM version/service pack, any other specifics if applicable): RDE on AEMaaCS Customer-name/Organization name: SGWS Screenshot (if applicable): Code package (if applicable):
Description -Adobe Workfront allows for setting up complex webhook trigger conditions, including "OR" comparison. This allows for triggering webhooks for cases like "Field 1 OR Field 2 Changed". The "Watch Event" module in Fusion, however, only allows for "AND" conditions. This results in cases where we either need to (1) duplicate scenarios for each of the "OR" cases so that our admins can see the actual trigger conditions or (2) setup the complex webhook trigger using the Workfront API but lose visibility into the conditions within Fusion, meaning our admins are in the dark. Why is this feature important to you -We want to both ensure our admins have (1) clarity on each of the scenarios' setup and (2) not duplicating effort and (3) are empowered without specialty knowledge like having to use Workfront APIs via Postman/curl/etc. How would you like the feature to work -Whatever filter criteria expressions are supported by the Workfront API should be reflected in the Fusion "Watch Events" UI. Certainly, the ability to do an "OR" is one of those essential things. Current Behaviour -See description above.
Description - Until very recently the Auto-Align button was on the main screen. Now it is hidden under the More (...) button.Why is this feature important to you - When I'm building I use this button dozens of times per day...possibly even hundreds of times. Now with it hidden underneath the More (...) button it is doubling my mouse-clicks....very frustrating.How would you like the feature to work - Please put it back on the main screen.
UI Description:The current Fusion UI does not prompt for confirmation before deleting a scenario. Additionally, there is no visual indication of which scenario is selected for deletion, and deleted scenarios cannot be restored via the UI.Why this feature is important:Accidental deletion of scenarios can result in lost work and require significant time to rebuild. Without a confirmation prompt or a visual highlight, it’s easy to misclick and remove the wrong scenario. Since the UI offers no recovery option, this can lead to irreversible loss.How this feature would work:When a user clicks the delete icon for a scenario, a confirmation modal should appear asking, "Are you sure you want to delete this scenario?" The scenario line item should be highlighted when hovered over or selected for deletion, so the user clearly sees which scenario is being targeted. Optionally, an "Undo" notification or a soft-delete feature (trash bin or restore option) would add an extra layer of protection.Current behavior:Clicking the delete icon immediately removes the scenario with no warning or visual confirmation of which scenario is being deleted. There is no way to restore a deleted scenario through the UI.
The Fusion tab and filter for Active/Inactive scenarios was recently removed for Workfront Ultimate users. This filter is a key indicator for companies on whether or not their complete Fusion environment is functional. Regardless of if an org has an unlimited license, they should still be able to filter between their active/inactive Fusion scenarios and know at a glance the state of their environments.
Description - Enable a module that can call another scenario directlyWhy is this feature important to you - This would enable a more modular design of our workflow by having common functionality in one scenario that can be called by other scenarios without having to duplicate the functionality across all of the scenarios.How would you like the feature to work - A simple module that provides the input of the scenario name to call and the inputs to pass.Current Behaviour - Have to code custom webhooks to call scenarios
Description - While using the HTTP Fusion module with the Basic Auth feature, the system creates a key (in the Keys section) for the credentials added. There is no option to update an existing key which was created in a case where the credentials were changed. We use many such connections to our internal services where the credentials are rotated periodically and to update them in Fusion, someone needs to find the usage of the credentials in the whole list of scenarios and update them manually after creating a new key.Why is this feature important to you - It takes a lot of manual effort to find and update every scenario, even with the use of the connection switch tool within the Fusion dev tools where a person needs to look through all the scenarios and update the HTTP modules.How would you like the feature to work - It would be nice to have an option to update an existing key from the Keys section where the users cannot see the existing credentials but are able to provide and save new ones. With that, the system should be able to switch to new credentials on every scenario instead of needing to do it manually.Current Behavior - The system only allows you to delete an existing key, and not update it. To change a credential for an HTTP module, the user has to create a new one and update all the scenarios manually.
There is no easy way to know if someone has deleted a scenario and who deleted the scenario ...or a way to restore it back. There is also no easy way to run a report or even copy/paste the scenario names into a spreadsheet to try and compare against. This is an urgent need, because someone could really mess things up the way the product works currently.
Within projects, functionality exists to make tasks and subtasks dependent on completion of other tasks. This allows projects to move forward in the optimal order and timeframe. What about allowing the same type of dependencies to exist for Programs?As a project manager, I often work on multiple projects within an overarching Program (which itself exists within a Portfolio.) There may be multiple projects within a portfolio which depend on one another in order to move forward. Currently, there is no logical connector between the health or completion of a project and starting another project. Example Program: Spring Campaign. Below are examples of projects which might exist within the Program. These are not in order, but there IS an order to them. Project: Campaign StrategyProject: Content StrategyProject: Approved Marketing CopyProject: PhotoshootProject: Video ShootProject: Social AdsProject: Web BannersProject: Campaign Web PagesProject: Pitch DeckProject: Sales Enablement MaterialsProject: Partner VersioningProject: Localization Across Regions Creating functionality which allows dependencies between Projects in a Program has the potential to elevate the interconnected nature of all of the work required to accomplish a project to a level which allows visualization across stakeholders. The visualization could be a game changer in articulation of what is possible given resources, budget, and timeline to accomplish a large multi-faceted goal. The implications for conveying reality to Executive Level Stakeholders allows the vision to be seen in the light of reality. Accountability is underscored by the clear understanding of ALL that is involved. Silos are removed.
Would you please add a Search to the Mentions Home page Widget. There is a search in the Updates so why can’t Search also exist in the Mentions Home page Widget too?
This could be me coming from Drift before Dynamic Chat, but the one item that I really miss and would love to have is their path that shows where people are dropping off in conversations. We would review this quarterly, at least, to see where our content needs to be adjusted to help push more people through the chat. It also helped us to see how many people would click on each option throughout the chat as well so we could get a rough idea of how many said support, billing or sales to go through those paths.
Sometimes, a collaborative dashboard can benefit from the Comments feature, but most of the time this is unnecessary and instead causes annoyance by opening frequently by accident as users try to scroll down through the workspace.While I can turn off comments individually on each dashboard, it would be much more convenient to default this to Off in Preferences and only toggle Comments section on when needed..
Idea SummaryUpdate Workfront email notification subject line formatting so the ticket subject appears first, followed by the notification type or status.ProblemUsers rely on email subject lines to scan, filter, and sort notifications. Currently, Workfront places notification actions first, which creates inconsistent subject lines and makes sorting ineffective.Current examples: Request Submitted: Subject Comment on Subject Subject is Ready to Start Because the ticket subject is not consistently positioned, users cannot easily group or prioritize notifications related to the same work item.Proposed SolutionStandardize all Workfront email notification subject lines using a consistent structure:[Ticket Subject] – [Notification Type/Status]Examples: Subject – Request Submitted Subject – New Comment Subject – Ready to Start Benefits Improves email sorting, filtering, and scanning Creates consistent notification patterns Reduces user friction managing high email volumes Aligns with common ticketing and project management notification standards Impact Increased productivity for users managing multiple requests Faster identification of related work items Better usability without changing core workflows
Hi!It would be great if Workfront would show all people assigned to tasks on reports instead of just the primary person.
Description:We use a specific naming structure for our Journeys and our message names. We want to be able to Query this Name when creating an audience, instead of having to use Journey ID or Message ID. Why is this feature important to you:As I empower more teams to work on campaigns as standalone teams, including test variations with split tests, I need to have overarching criteria that will allow me to all audiences who have received a type/class of mailing without having to create a manual list of Journey ID or message IDs How would you like the feature to work:For instance, if all emails with an Offer use "-OFFER-" in the message name, then I want to be able to create and audience with anyone who has received a message with "-OFFER-" in last X months and not have to recall all the journey IDs. Similarly, if a customer has been in any journey that begins with "XYZ-" in last X day I want may want to exclude them. I don't want to have to search all possible Journey IDs. This becomes impractical to scale up. Alternative option: Let me tag every journey or message and use those tags for audience segmentation. (Preference would be for Journey or message names over tags) Current Behaviour:Can only use MessageID or JourneyID. Have to ask all teams to remember and add these to a centralized audience - this will have issues based on human error.
Enable system admin to unshare with a specific user multiple projects, tasks, etc. Today if 100 projects were shared with a user, you can not unshare the 100 projects at once, you have to unshare one by one by one by one by one by one by one.. .until done for a specific user.
My idea is to offer the ability to pull Workfront Schedule Exceptions into Calendar reports in a manner similar to how user PTO can be displayed in a Calendar report. My company operates globally and uses multiple Workfront Schedules on user profiles with Exceptions to reflect regional office holidays. These Exceptions appear as holidays in the Workload Balancer and appropriately block resourcing, which works well for our resourcing needs. However, we would also like the ability to surface Workfront Schedule Exceptions in Calendar reports when reviewing task and project dates. Currently, this functionality is not supported by the API. Would love to see this added to the product roadmap.
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