Build better products with our product team
Description - In Moment Customer satisfaction survey or feedback Custom form as an Inbuilt offering in Workfront would be good. A STAR rating or Grading based survey on set parameter that can be customised.This form could be used after a issue/project is closed to be filled by the Requestor. Why is this feature important to you - Feedback is important part of improving our processes and best done when fresh in memory and need not be sent as separately as EMAIL. How would you like the feature to work - Survey form / popup should come up when the user logs in to WF if one of his projects / issue has been closed upon completion. The survey form should be an inbuilt custom form that can be modified as necessary. A very simple star based rating for gauging user satisfaction. Current Behaviour - None available
Adoption of Workfront Planning depends heavily on its visual experience. Give admins the ability to preset gallery thumbnails and cover images. Right now, users must upload images individually and manage their own libraries, which adds unnecessary friction and leads to inconsistent experiences. Allowing admins to configure company-specific icons and metadata-driven visuals would create a more intuitive, branded, and scalable experience that encourages adoption.
Allow the selection of Email channel configurations in the OCM UI even if they contain more than one target dimension. Why is this feature important to you Enterprise setups often utilize configurations with a target plus secondary dimensions. Forcing architects to change their design and create a dedicated channel setup specifically for OC adds administrative overhead and fragments channel governance. How would you like the feature to work The OCM UI should gracefully handle and permit the use of channel configurations that include multiple target dimensions without causing canvas failures. Current Behaviour Orchestrated Campaigns require a channel configuration with exactly one target dimension, and configurations with a secondary dimension fail in the campaign canvas
Workfront Planning currently offers the ability to share a public link to anyone without a Workfront license. The link allows them to access our information without being directed to our SSO. This is security issue for Marriott and we would like to turn this capability off.We would like an enhancement to be done to have this capability turned off.
A simple toggle button on the timesheet page to enable/disable completed tasks/issues.
First, the new business rule feature is extremely helpful as it greatly enhances the user experience and strengthens various processes tremendously. Idea: Allow for multiple business rules with the same object and operation (trigger)Current Behavior: System will not allow multiple business rules on same object and trigger Benefits of this idea: Allows enterprises to create multiple simple rules instead of extremely large and complex formulasEnables quicker implementation with simpler testingMultiple administrative team usage - ability to separate business rules by different areas in an organization (limits risk from other teams impacting your rules)Description and title could be customized for each rule for ease of understanding, expansion and correctionsMove from potential large formula chaos to simplified manageable and searchable lists of rules _____________________________________________________________________ FROM Overly complex and risky for enterprise management: TO Simplified, Less Risk, User Friendly:
Hi there,recently we have had huge spikes in our SFDC to Marketo sync which has lead to significant delays in receiving key data points such as contact sales requests from customers, additionally this impacted our business reporting. We only noticed the issues after it was highlighted to us that some very costly high pri leads were not assigned to sales reps due to these data delays and we realised we have no effective way to view these sync backlogs in Marketo. We have no access to see: The size of the sync backlog in detail The source of the backlog What records are in the backlog How long it will take those records to sync The current metrics under the “Sync Throughput and backlog” & ‘Sync backlog trend” are not detailed enough. In order to see in detail what was happening regarding our sync we had to have a call set up with a Marketo field engineer, this should not be needed and this data should be available to us within Marketo. Thanks, Diarmuid
Description - It would be really nice if sections and custom fields edit and/or view capabilities could be controlled via a specific user, team, or group on a custom form. Why is this feature important to you - We are working on a way to have multiple people with edit permissions on a form be able to edit only one field or one section of a form, unique to each user/role, while the other fields and sections can either be only viewed or do not display at all. This is all based on the specific user that is viewing the form.How would you like the feature to work - This feature would allow us to control which sections or fields a specific user could edit or view. Different users would look at the form and for each user, a different section or field would be editable, view only, or wouldn't appear. This would greatly reduce the number of forms that we would need to create.Current Behaviour - You can set display logic based on field values in the form, but not based on user, team, group, etc. You can set edit and view permissions for a form based on which users have edit or view permissions for sections on a form, but it does not limit it based on user, team, or group.
We would love to see the Team Requests widget in the New Home Screen improved so it is functional and relevant for our teams. Right now, not all teams show. There is also a reported bug where some users only see one team (not even their home team) that is not on Workfront's current roadmap to fix in the near future. Although users could view this information in a report, the New Home should be able to cover all bases the old Home Screen can. For now our users prefer to stay in old Home since their Team Requests are not functional or relevant. We would love for all of the user's teams that have requests/tasks assigned to them to show properly in the widget. An improvement would be to also have some filtering/sorting allowing user to see more relevant information or to slightly customize. Thank you! 🙂
Currently I can pull bot name as a dimension and bot pageviews as a metric in Analysis Workspace. And I can pull IP address or user agent in Data Warehouse. But I can't pull bot name or bot pageviews in Data Warehouse and I can't pull IP address or user agent in Analysis Workspace (at least out of the box) and breakdown bot name by IP. I would love the ability in either Workspace or Warehouse, (but ideally both), to be able to breakdown bot name by IP address/user agent, but right now there's not a great way to do that.Customer care confirmed this was the case.Here's a brief summary of our discussion for future references:You were looking to pull out bot reports in Data Warehouse. I informed you that its not possible as bots are excluded from the reporting. The Bot reports are only available in the Workspace and that too, separate from rest of the report suite data. Further, you wanted to enquire if its possible to pull out Bot Reports with IP Address or User Agent. Unfortunately, there is no reporting engine that will give us Bot data with IP Address or User Agent. I suggested to raise this in Experience League Community as a feature enhancement.
we have +60 languages to select but many times we just need some of them and we always know it is around 22 as exampleI could be really cool with a kind of counter of selected language, to help us verify if we have selected the right amount of languages
Use-case / ProblemMany of us rely on the breadcrumb navigation to quickly move between Program → Campaign → Project → Task. Until recently, the Project link was always visible, making it easy to return “home” to the project page in one click. Now, the Project link is hidden under the "More" menu, requiring multiple clicks and making navigation slower — especially for those of us who pivot back to the project page dozens of times a day. Proposed SolutionPlease restore the option to see the full breadcrumb hierarchy at a glance, with the Project link always visible. Or at least allow users to choose between a condensed or expanded breadcrumb view so everyone can work the way they prefer. Benefits / ImpactSaves time by reducing extra clicks. Improves daily workflow for project managers and frequent users. Restores a familiar, efficient navigation style many teams depend on.This small change would have a big positive impact on productivity and user satisfaction.
If a user is added to Workfront with the wrong email address OR their email address changes, it would be ideal to be able to delete the user OR update the users email address. Right now that is not possible if your organization has been connected to the Admin Console.
I've had clients that would have liked to reference a unique reference number for Portfolios and Programs. However, Portfolios and Programs do not get a reference number like a Project or Issue gets upon creation.
Description - Would love to see Workfront develop logic that allows users to see only the options that are applicable for them within a field, without having to create multiple fields. An example - I have two values that I want project owners to populate. One is Business Group and the other is Product. Each Business Group has its own products. In current state, there are two options. One is to have one Product field that lists all of the products for all of the business groups. The second is to create multiple fields - one Business Group field and then multiple Product fields (one for each business group). In the first option, project owners might have to scroll through a long list to see the one that they need, and if products are similar between business units, there could be confusion about which one to choose. There's nothing stopping them from choosing a product that doesn't match the business group. In the second option, you're maintaining extra fields even though all of them are for Product. This results in more fields that need to be mapped in integrations, and a busier view of excess fields in other tools (for example, AEM). In addition, having numerous fields for the same thing makes analysis and reporting more complicated than it needs to be.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.