Workfront Hour Reporting Issue with Deactivated Users

Workfront’s design excludes deactivated users from team-based report filters, which leads to missing historical hour data unless you manually include those users. The only way to include deactivated users’ historical hours in team-based reports is to manually add each former employee to the report filters. We can build custom reports that include deactivated users by filtering on user IDs or explicitly including deactivated users in the filter criteria, but this still requires manual maintenance. This is a known pain point for many organizations

It would be a huge improvement if Adobe Workfront Production and Dev team select this idea and work on it for future releases.