Campaign Standard

Hi,I need assistance about Cart Abandonment trigger settings.I explain the procedure that I have made to set the trigger campaign.- I set a trigger in Experience Cloud- I created a Trigger event in Adobe Campaign on the trigger created before. I set Targeting dimension Real-time event and then I published the trigger.- I modified the transactional mail created after the publishing and I published the template.I tried to test that trigger but it didn't work.When a trigger arrived, in "show trigger report" appeared these errors:It seem that my email isn't recognized with my profile in Adobe Campaign.We check in administration>application setting > Shared data sources and there is the Delered ID data source that use declered id as reconciliation process.We change the priority of Data Source to 1 respect the Visitor ID Data Source but it didn't work.In the trigger report (attached some rows up) in Data Source ID appears the Visitor ID ID and not the correct Declered ID. It seem that

I am not understanding what is going on with the upgrade to 19.2.  My stage environment was updated on Monday to 19.2 but now Workflows and Deliveries don't run at all in stage.  Production is still on 19.1 which I am glad because it works but the release notes reflect that 19.2.3 is the current version and 19.2.4 is coming out next week.There seems to be a lack of communication on what is happening.  Does anyone have any other information?Thanks John

For the past few days and persisting, my dynamic reports do not display Unique Opens or Unique Clicks - only sends, total opens, total clicks, unsubs. I can see uniques in the deliveries directly, but no longer when using dynamic reports (which I rely on). Is anyone else having this issue?

Hi,               I would like to know what is the purpose of platform options in Adobe campaign admin - platform - options hierarchy ? Can we access the platform options in the campaigns / workflows created  ? If they are not used in campaigns / workflows , what purpose do they server. Eg. the default platform options are available and probably used by campaign itself. But, if I as an operator have right to create platform options, then I should be able to use them as well. I did not find any link which explains how we can use them. Configuring Campaign options Kindly help .Regards,Piyush

I need to export the primary key (broadlogid) from the broadLogRtEvent schema for a daily log file extract. In the Extract file activity there's no option to export the primary key (see attached image).Adobe's online documentation states "It is not possible to export unique identifiers (primary keys) of log resources." However, there must be a way around this using a different approach.Does anyone have any ideas on how to export the primary key from an Adobe out-of-the-box schema?Thank you,John

HIwe have a scenario where the html for  the email and the users will be provided by some external system and wants to use the campaign only to send the emails( push).What is the best approach to do that or if you can point me to the right location.thanks

We need to provide a web service which can recreate the sent messages using message template and campaign data and return it in a HTML or file formats. Is this possible? If yes, how?

HiWondering about doing text analysis of some emails vs their performance, but unsure how I might get their content out of campaign & into another tool to analyse at scale?Thanks

Does the Global Unsubscribe functionality (blacklisting) works on Profile level or email address level? If we have two Profiles with the same email address (but different primary key) and one of them unsubscribes from all communication (global unsubscribe) is the email address blacklisted in Adobe Campaign so no emails can be sent to it? Or is communication blocked only for the Profile that performed global unsubscription?

Hi,I'm trying to load data from a file to profiles with extended attributes. When I try to send an empty value in a text column i'm getting Unauthorized empty column error.Please find the configurations I did below1. Data type: text(100)2. Empty value management: Generate Error3. Error processing: Use a Default value - 9994. Value Mapping: Source - 0, Destination - 999 By using this configuration, Ideally the value should get mapped with a default value which is not happening in my case.Please let me know if my configuration is incorrect.

Hi All,Need some suggestion around choosing SMS Aggregators for SMS delivery,1. What are all the factors need to be considering for deciding the aggregators2. Do we have any aggregator list that Adobe ACS can support?3. Where do we get all the available aggregator list in one place with their capabilities4. How ACS makes handshaking with the SMS aggregators, For Eg: how ACS get the delivery information form the aggregators5. Also, ACS supports aggregators through SMPP only or through HTTP Rest API as well

Lets Consider, We are creating a new email delivery scheduled with future date and the delivery is target to one audience group.Now assume, If in case we need to find all the future (scheduled) deliveries and their corresponding target audience information.Can we achieve this through workflow ? or API

Hello,We have a problem to launch and ACS event with an API Call.The Event (and event message) has been published and on the ACS environment but we still can't launch it from our BackOffice.We did the JWT authentification to have a token, but still have a problem with the POST.here you can find the error message: "Bearer token of a technical account must be accompanied with a valid service token"There is the test post event that we trying to launch with with POSTMAN:POST https://energieperspective-mkt-stage2.campaign.adobe.com/rest/mcenergieperspective/EVTEpTestEventContent-Type: application/json{"email":"aurelien@ep.fr","ctx":{}}Could you help us to launch our transactionnal message with the API ? We followed the documentation to launch an event, but do we make an error in our process ?Best Regards, Alexandre

Hello,We have a requirement to integrate Adobe Campaign Standard (ACS) to other systems via API.We know we can make the other system call ACS's API, but we do not know if it is possible to make ACS make an API call to another system.By this thread (REST API Connection to Dynamics 365 ), we learned that it may be impossible. As it is from 2018, we would like to know if it is still impossible or if a way to do it has been implemented recently.We know that in Adobe Campaign Classic we can use JS Code Activities to do it, but could not find this feature in ACS.Thanks and regards,

Hi All,Accidentally I have deleted couple of the services from our instance, I have created those again, but it seems linkage between these services and customer profiles is broken now. what would be the best way to restore linkage between customer profile and services.Hope this does not sound confusing. Please feel free for further clarification.Thanks,Roy

Oracle DMP (Blukai) is compatible with Adobe Campaign? the connection is complex? Thank you in advance!

An year ago, Adobe showcased this Campaign Master Plan in Summit. Where does Adobe stand on this? Master Plan Brings AI-Powered Efficiency to Campaign Planning | Adobe BlogHow does this work with Campaign Classic? Is this a separate product or part of campaign standard or classic?

Hi Any out of box connector available for Adobe Campaign standard and Magento.

I am hoping to create an audience of subscribers who have not ever opened any email from us. In trying to build this audience, it looks like I need to select each delivery individually. Is there a way to do this more holistically?