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nicolecdenton
May 15, 2019
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Creating an audience of unengaged subscribers?

  • May 15, 2019
  • 2 replies
  • 3688 views

I am hoping to create an audience of subscribers who have not ever opened any email from us. In trying to build this audience, it looks like I need to select each delivery individually. Is there a way to do this more holistically?

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Best answer by AbdulZa

Hi,

You should be able to use the Tracking Log table since it is linked to the profile to identify EM engaged people. If you don't filter by a delivery, then you can identify and include/exclude people ever opened/clicked on any email.

Adobe Campaign Help | Tracking messages

Thanks.

2 replies

A
AbdulZaAccepted solution
Level 3
May 15, 2019

Hi,

You should be able to use the Tracking Log table since it is linked to the profile to identify EM engaged people. If you don't filter by a delivery, then you can identify and include/exclude people ever opened/clicked on any email.

Adobe Campaign Help | Tracking messages

Thanks.

N
nicolecdentonAuthor
May 15, 2019

Thanks! This worked

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