Campaign Standard

Hi everyone,When I try to see the html rendering from delivery which has been already sent to the customer. It is displaying "server ip could not be found" in adobe campaign standard.The steps i tried to see the url:Opened the delivery which already sent to the customer - clicked on the three dots to see the logs data - select sending logs - filtered the status as "sent" and reason for failure is "not defined" or reason is "sent". Then selected one of the email address and clicked on edit option by selecting three dots. Mirror page is not showing any email renderings. Can someone please on how to view email renderings for the customer who have already received email. Kindly provide any other steps to view the results.  Thanks indeed

Hi, good morningI am designing a Transactional Email and I need Dynamic Content to modify its display based on a Field ( called 'Price' ) defined within a Collection ( called 'Promo' ).When I try to locate 'Price' from Dynamic Content, I can't find it, not even through the search engine. I also try to create the following condition through the code:context.rtEvent.ctx.Promo.Price === '0'It doesn't work for me either. I save it but when I send the email with 'Price=0' it continues to send the 'Default' display ( it's as if I didn't understand the instruction ).My question is if it is possible to access the fields of a Collection from the Dynamic Content to create conditions in Transactional Emails or it only allows access up to the "Context-Transactional Event-Event Context" route.Thank you so much for your attentionAll the bestFrom 'Product Listing' I have access to the Collections without problem and I see all its fields 

In Campaign Standard, how to change dimension from trackinglogRcp to broadlogRcp to get event date in tracking log worktable.

Hi Community, I am having problems to make In-App notification sendings, I have all the configurations done both from the mobile app and ACS, following the Adobe Campaign documentation. When I make an In-App sending the result is all correct, but the notification is not received on the device.  Comparing the In-App delivery with the push delivery (works correctly) I can see a difference in the delivery address of the notification, in push notifications (the notification is received on the device) as delivery address is used "Registration token", on the other hand, in the case of In-App notifications is used "Experience Cloud ID", I think this is the error.Device data registered in the application: Push notification In-App MessagingCould you please help me to know how do I change the delivery address in In-App notifications? Or in case you know what the problem is, how to fix it. Thanks in advance for your help.

Hi experts, Can you please let me know how to identify all the active processes running on my Adobe campaign standard instance using a query?If there is any other way around please do let me know. Appreciate your help.

Hello!About 20 days ago, I updated the Push Channel Settings (Android and iOS credentials). On the same screen where I did this update (Administration -> Channels -> Mobile app (AEP SDK)), I noticed an alert about the expiration of the iOS Certificate (PEM). Until last week, the option to update this iOS Certificate (PEM) was visible, but today when I tried to do the process again, that option was no longer available.So, from what I understand, updating the credentials (both plataforms) as I did 20 days ago changed the process to token-based instead of certificate-based, right? Therefore, do I no longer need to worry about this iOS PEM certificate? ? Can I rest assured that the service will continue to function correctly?

Hi team, I have been having some trying to get a piece of javascript working within the HTML section of the email editor in ACS. Currently, when I execute a delivery with this code in it the delivery sends fine: <% if (context.targetData.lastName == 'Ross' && context.targetData.firstName == 'Bob') { %>Bob<% } else if (context.targetData.lastName == 'Smith' && context.targetData.firstName == 'John') { %>John<% } else if (context.targetData.lastName == 'Williams' && context.targetData.firstName == 'Robbie') { %>Robbie<% } else { %>Hancock<% } %> . However when I change the operator to an 'OR' statement the delivery errors out. <% if (context.targetData.lastName == 'Ross' || context.targetData.firstName == 'Bob') { %>Bob<% } else if (context.targetData.lastName == 'Smith' && context.targetData.firstName == 'John') { %>John<% } else if (context.targetData.lastName == 'Williams' && conte

I am trying to test transactional messaging (sending an email by SOAP request) to no avail.What i did:- created a template, type (called "t3") according to the steps in the documentation file "message-center-v6.1-en.pdf".- Created the event "t3"- published the template- sending a proof worked perfectlyThen i created send SOAP message to the server with "Boomerang SOAP & REST client". This worked after using the content of a cookie "__sessiontoken" as "sessionToken".Request looks like this.l got back a response with HTTP code 200 (success) with this content:In the event history of the message center i see the event (see screenshot), but it is marked as "Event not covered" and no email is sent.I do not see any entry in any logfile i searched on the server for this event.Apparently the server cannot associate the request (type="t3") with the template for some reason. Event type of the template is "t3", as you see in this screenshot:Server works OK for workflows, but just not for trans

Hi all,I want to fetch AEM assets from my AEMaaCS instance into my Adobe Campaign Standard Instance on the same environment. I cannot find any documentation or steps to do the same.I see that we have option to add Images from Asset Core Service and Adobe Target into my mail via mail designer. Can I leverage above integrations to somehow fetch and use the images in my AEM assets into my ACS instance emails?Please mention if you have achieved the above use case ( in whichever way ) ,also please mention if any documentation/blog might help my scenario. <Image Authoring Toolbar in ACS mail designer> Thanks in advance!

Hi, I am really new to ACS and like to seek the experts' advice on this situation. I created a flow to ingest some data and save in an audience list as 'Create a unique audience' but I would like to continue running this flow to add on data into the list. I have used the selection 'Update an existing audience' paired with the option 'Complete audience with new data'. However, with this setup, it will insert emails addresses that has been added in the previous round. Is there a setup that can allow me to only add new entries of the data into the list?

when trying an API call for one of our ACS instance it returns following error. nPGS-220000 PostgreSQL error: connection to server at \"abc-mkt-stage4.chqkifxvjhq8.us-west-2.rds.amazonaws.com\" (xx.xx.xxx.xxx), port 5432 failed: FATAL:  remaining connection slots are reserved for non-replication superuser connections\ can someone let me know what this error means and how to fix this? Thanks in advance.

How to get yesterdays and today CSV files from SFTP path 

Hi,I am exporting failed deliveries so we can clean our database. When I export the field 'failureMsg' (from targeting dimension) this containes carriage return line feeds that create unwanted new lines in my file. Is there a way to replace them for spaces?

We are currently working in decommissioning adobe campaign standard. What is the best approach to backup the data from Adobe campaign standard to other tool without data loss?

When I send an email, all emails are rendered correct except MS 365 Parallel on a mac. It is causing an odd duplication of the CTA buttons throughout the email - see image below. Is there an easy way to fix this at the universal level? I did some research, and I could add a CSS but that would be a lot of work every time I want to use a CTA button. In the email, there are numerous CTA buttons and it is happening on all of them. Here is an example of the CTA Button HTML<a href="#" class="arc-link" style="text-decoration:none;text-align:center;"> <div class="button-container" style="width:275px;text-align:center;margin:5px auto;max-width:100%;display:inline-block;border-width:0px;border-style:none;border-image:initial;border-radius:35px;height:35px;line-height:35px;background-color:rgb(255, 0, 0);font-family:"open sans";font-weight:700;" id="acr-35225968"> <span style="color:rgb(255, 255, 255);font-size:12px;" contenteditable="true">Découvrez Comme

Hello! Some users of an email were excluded by the rule uniATCBrandGenericDaily. I need help with its meaning, where can I find information about the rule, please?  Thank you in advance,Thais

Hi I've been trying to find the solution of this error when executing worlflow.I use activities only [load file]→[Send the email] just for testing purpose.   <error message>The schema for profiles specified in the transition ('') is not compatible with the schema defined in the delivery template ('nms:recipient'). They should be identical. 

In profile schema I am inserting and updating data using reconciliation criteria (Email).so, in my data there are 2 records with same email id but different customer id .so I am trying to update that records it creating two entries what is the reason.DataTEST1AB2Ckumar.ankur@ext.belgiantrain.beTEST1BB2Ckumar.ankur@ext.belgiantrain.be 

Hi Guys,I would like to connect an external SFTP account with key based authentication(i.e SSH key) to Adobe campaign standard. But I am not getting that option when I try creating an external account for SFTP in ACS, I am only getting the Option for Username and Password. I cannot see a setting to  add the SSH key in the external account. Thank you.

Hi!We have been doing tests in one of our dummy apps (that already worked before) but right now android users are not receiving pushes.ACS has been receiving the tokens, it does send the pushes, and we are not getting any deny list logs. all the logs say the pushes were sent, but users don't get them (only iOS ones).As a test, we tried to send the pushes directly from firebase, and in this case, they do receive it.Wondering if there is any setting on Campaign we have been missing or what can be wrong.

we have a file imported from a workflow. see sample below Is there a way to combine row 1 and 2 using workflow? Row#Header 1Header 21Customer 1Message 12Customer 1Message 2

Hey there Community members, Regarding the scheduler activity in Adobe Campaign Standard, I wanted to confirm if it is possible to set it to run on the first weekday of every month. Meaning, for example, if the 1st is on a Saturday, it will run on the next Monday (the 3rd).  Thank you in advance. Best,Carolina

Hello Guys,We are testing push and deeplink collection, and we came across the following scenario:An application defined in Adobe Campaign has different behaviors when we send the push via Adobe PlatformScene 1:Submission: Firebase ConsoleReceiving: OnNewIntent (Android/Java)Scenario 2:Submission: Firebase Admin SDK (Java)Receiving: OnNewIntent (Android/Java)Scenario 3:Submission: Adobe Platform CampaignReceipt: onResume We would like to understand what changes within AdobePlatform so that we have different behaviors when collecting the push.

Hello, I using a client's Campaign Standard. It runs extremely slow especially when trying query profiles, preview queries, searching for a specific profile and even running workflow. Literally, as I write this it is taking over 5 min for the "targeting" to come up in a query I am trying to edit. Is there anything I should or could do on my workstation side to speed up performance?

Hello,There is a scenario where there are 2 files running in the workflow to get records updated.Now, what happens is after the file load one by one ,reaching the update file activity and completes the workflow for file data update.The main issue got at the UPDATE file activity is when checked the logs is there were 3update records for 2 files as:Date                             ActivityName                                           Messageddmmyyyy                      Writer1                                              [10/10]record(s) processed (Step 'Update data')ddmmyyyy