Campaign Standard

Hi ,Can someone explain me about the sender address and reply address in the attached image? Does the sender address have a mail box? or a reply address has a mailbox server? Where should we be monitoring the mails. The concept is not clear for me. A brief explanation would be appreciated!Regards,Priyanka

I want to list all the labels of my campaigns launched in present month. Label of the URL           Campaign Nameshopping                           Amedicines                         Afood                                  Atravel                                Bmedicines                        Bgrocery                            Bmedicines might be in both campaigns A & B and I want a result in which medicines are present in both the campaign.I have fetched present month email clicks in an query and selected label & campaign name in edit additional data and in advanced settings, I have checked "remove duplicates" option and also checked "donot enable primary key in targeting dimension". It is returning me results. I want to check, is this the correct way or best approach to achieve this. Can we somehow use group by functionality? If yes, then how?Also, can somebody explain me the significance of all the additional settings option with examples so that it can be understood very

Hi,We sometimes use Lists in Adobe Campaign in order group recipients with specific parameters instead of using database field.Currently we have several lists (in some cases a specific recipient can be in more then one list)Is there a way to query a set of lists in the same folder from a workflow to get all the recipients from those lists?Alternatively is there a way to filter from a workflow recipients that exist in one or more of those lists?Thanks,Sagi

Hello,A question about the API support in ACS. I have two use cases, both of which have been implemented in v6 but I need a little more understanding as to how this would/would not work in ACS.1. A segment is created in ACS and pushed via the REST API to an external data base (this exported segment is ultimately used by another tool to push messages to the recipients) 2. An external application calls ACS REST API every 15 minutes in order to update the marketing database, both standard tables such as the recipient are updated as well as custom tables. This 15 minute update happens 24x7. Any limitations on the API use case and/or the frequency of calling. thanks for any help.

Hello,Is message center deployed in ACS? We use message center for our triggered deliveries. An external system made a REST API call to Adobe to deliver the message.We send a LOT of triggered messages so this is pretty important to us.Any help or advise from the community with regards to message center in ACS would be fantastic.Thanks.

Bonjour à tous,Je souhaiterais transposer des données Exemple : j'ai 3 lignes de contrats actifs pour un client et je souhaiterais les afficher en colonneClient 1 Contrat1 Libelle1Client 1 Contrat2 Libelle2Client 1 Contrat3 Libelle3J'aimerais avoir le résultat suivant :Client1 Contrat1 Contrat2 Contrat3 LibelléContrat1 LibelléContrat2 LibelléContrat3Par avance,Merci pour votre aide,Rafika

Hello,I'm using v6 and have developed a number of content management templates. Has Email management in ACS improved? Things i'm looking for...1. Ability to import HTML from an agency2. Ability to use pre-defined templates in ACS (how are these templates created?) - I do not need/want to migrate my existing content templates to ACS3. Ability to integrate with a Digital Asset Manager when creating email content. I.e when i'm populating a pre-defined template I want to bring in assets from a digital Asset Manager. Is Adobe Assets fully integrated with ACS? What about integration with other Digital Asset Managers? 4. Of course everything has to be responsive.5. Personalization rules. I need the ability to set Personalization rules when developing email content, with 'point and click' allowing me to use any data in the Adobe Campaign database, recipient and transactional. No more JavaScript please. Any info on any of the above will be great.Thank you community.

Hello,I'm looking for some classification in the ACS architecture. I mentioned in a previous post that we are looking to move from V6 to ACS. Is ACS a true SaaS implementation of Adobe Campaign? What I means is ACS a true multi tenant solution, so when there is an upgrade all customers get the upgrade at the same time (like Salesforce), the database is shared by all tenants? etc?Is is there flexibility in the deployment mode? For example could I deploy on my own private cloud (AWS) or on prem in our own data center?Some people gave told me that on prem is possible, some have said it is a true SaaS solution and some have told me that I can deploy on my own private cloud. Thanks for any advice.

Hi all,Following from another upgrade related question I posted. Just looking for clarification here. We are using v6 and looking at upgrades. Can anyone confirm that the following is true.1. The upgrade from v6 to v7 is partially automated using the upgrade wizard2. The upgrade from v6 to ACS is in effect a new implementation3. In order to migrate from v6 to ACS the customer does not have to goto v7 as an intermediate step.Correct?thanks for your help... again.

Hello there,Another question from me. So thanks for your help.We are looking at DMPs and are evaluating Adobe Target. So how does Adobe Target work with ACS? Is it possible to create a segment in Adobe Target and push it directly to ACS and use it as a target for a campaign? The use case is simple, I ask the DMP team for a particular target (the targeting in the DMP will have richer data than ACS but the recipient IDs are the same) once created I then see the segment in ACS and I use it as a target for an email campaign. I'm really interested in what can be done out of the box.Thanks a lot for any advice.

Hi there,My new employer is using v6 and is looking at moving to ACS. I've used Adobe Campaign in the past but I have no exp with ACS. I'm tasked with looking in to the migration process to get to ACS. As far as I can see it is first required to migrate from v6 to v7 then to ACS. We are on prem and we will probably stay on prem for the forseeable future. So a few questions I hope someone can help me with.1. Is the migration path above correct? If so what is the effort to move from v7 to ACS. I have a pretty good idea of the v6 to v7 migration already (i've done it in the past) but not to ACS2. Can ACS be used on prem? what about our private cloud? 3. I am aware that the only OS / RDBMS supported today is Debian 7/8 (64bit) for the application service and PostgreSQL 9.3 for the marketing database. Is that still the case? 4. We use FDA and the data enrichment activities. Are they currently supported in ACS? 5. We had some pretty impressive email deliver performance times, how does ACS em

Hi there,I'm working on a project brief where the requirement is to create a campaign targeted to members of an organisation. It's two-fold, meaning that the url of the campaign site can be referenced in the email and in the actual website. By going through the Adobe Campaign doc, I know that the 1st action, which is referencing in email, can be done using the personalised sites concept. However, this concept only takes account of personalised URL where the guestID is appended to the URL. My question is if I want to reference the campaign microsite URL in the intranet, where the users profile is stored in Adobe Campaign, how can it be handled.I have got another question on this context. While choosing the template for creating the microsite, is there any option to choose a template in AEM, and construct the site's pages using the AEM OOTB components.   Please let me know your thoughts on this. Many thanks.

Is it possible to do any sort of financial tracking or planning within Campaign? If so, how?Thanks

Bonjour à tous,Je viens de créer une landing page sur Adobe Campaign pour la première fois, je souhaiterai avoir plus de précisions sur 2 points suivants :- Comment retrouver les contacts une fois qu'ils se sont abonnés ?- Comment faire pour que les personnes qu'ils se sont abonnées reçoivent un email de confirmation ? Merci à vous pour vos retours

Hi all,I'm new to AC and just have a couple questions regarding Soft Bounces and Campaign Retries. If I could get some answers for these, it'd be great! Thanks!Soft Bounce questions:Does the soft bounce count denote how many attempts are made before being turned into a hard bounce?Does the soft bounce count reset to zero once a successful delivery is made?Where is the current count stored for individual recipients/address?In the AC Docs, it says a 30 day period between a soft bounce and a retry, is this correct? Furthermore, is this seperate from the soft bounce count? (i.e. yes I can try 5 times to deliver to a soft bounce email, but only every 30 days?)Retries for a Campaign:Are retries for a campaign completely independent from soft bounces?

Hi, We are looking into upgrading our Campaign. What are some of the key benefits that v7 has over v6? How do the two version differ other than bug/issue fixes?ThanksJim

I'm working with Adobe Campaign Standard and I'm trying to create an email confirmation. What I have now is:Profiles coming up to ACS from our company's website (via API).Profiles are added into services (based on some profile information).What I would like to happen after profile has been added to a service, is this:ACS would automatically send an email confirmation message (sending should be triggered by adding profile to a service)Confirmation link would update a boolean field in one of our custom resourceI don't want to use blacklist field in this case since each of our service will have their own email confirmation. Every documentation I've read talks about this double opt-in process, which includes an acquisition landing page that I don't need at all. Is there another way to create an automated email confirmation message and link it to a certain service? Have I missed some good documentation about this? Any ideas?

Struggling to define a strategy for folder naming and structure.  We are a multi-product/brand enterprise, somewhat siloed (much to my dismay).  We are used to folder structures that originate at the product/brand level.  However, have been advised to set up hierarchy at the Date/Year or "Category" (Subscribe, Lead Gen, etc.)  level. Having trouble wrapping my head around this.Questions:Do you manage campaign for a multi-product enterprise or for a portfolio of offerings?Do multiple people own workflows and processes across products/brands?  (want to manage admin and access rights closely and eliminate room for error of product delivering marketing and data/recipients used) If so, what are key dependencies you considered when choosing a folder strategy?  For example, how connected are folders and data?  What other dependencies might there be that we might not be aware of?  In thinking beyond product silos, what structure have you had success managing?Thanks in advance for your help!

HelloDoes anyone know if we can copy/duplicate a tab in a split to create an other tab?thanksZelia

Hi all,I'm relatively new to Campaign so potentially I'm missing a piece of configuration on this.  I'm trying to lock down access of a user to a particular folder - at the moment I'm testing on a sample user and folder but hoping to replicate this with real users.I have gone into the operator profile, into Access Rights, checked the "Restriction to folder" checkbox and selecting my sample folder - it's a folder containing a new input form for some of our users.When the sample user logs in again they only see that folder, which is great but when they click on it an error message pops up. The folder and form can be accessed with no errors by other users so I'm guessing it's something to do with the restricted access.

Hello:I have some question about sending Email and SMS by Adobe Campaign:(1)  Where can I find the configuration/deployment guide about Email and SMS account of my Adobe Campaign? (2)  Does Adobe Campaign only support sending Email by SMTP and SMS by SMPP, does other protocols or method are support?(3) I want to send Email and SMS over http in Adobe Campaign. Beacuse the Email and SMS vendor in our place only      support HTTP and the API is private. Is there a way to to do that?Best regards.

Wondering if there is any ootb feature in ACS to capture timezone information and save it back in profile of recipient automatically by sensing the IP address of email recipients when they open or click the email?

Hi there,I would like to populate a personalisation field (say account balance) into my email template. Unfortunately this account balance field is not available yet in the database (Recipients). Just checking is there a way to populate this account balance into the email template via the list instead of adding a new account balance field into database ?Thanks and Regards,

HiWhat is the recommended approach to building multi-lingual landing pages in Adobe Campaign Standard? Compared to AC6 the editor has no translations type and furthermore landing pages don't appear to have a multilingual type in the same way as deliveries do. Thanks for your guidanceJim

Hello communityI have a new project, and I have to learn realy fast how to use that tool? Anyone that is located in Madrid and can teach me?Best regards